Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable product options and user-friendly setup, ideal for businesses needing extensive product customization. It's praised for its reliability and compatibility with Shopify 2.0 themes. The customer service, especially Shevaughn and Nicoz, is commended for quick responses and effective problem-solving. The 24/7 live chat tech support is valued for its efficiency. A free plan is available for merchants with limited customization needs.

February 4, 2022

Aman helped me so much in figuring out what's this app about and how to use all of the options. Very helpful and my life /business with this app became much easier to give an option for costumer to customize the product. Thank you

Jally Bowtique
United Arab Emirates
Almost 2 years using the app
Product Customizer replied February 4, 2022

Hello to our friends from Jally Bowtique

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

January 21, 2019

This app has a lot of great options - it works great for our highly customized products. Easy to use.

Patty-Cakes International
United States
Almost 2 years using the app
April 30, 2013

This applicaiton was perfect for my needs. Easy to install and the customer service was extremly quick to help me customize the spacing and font to my website.

Luchador MMA
United States
Almost 2 years using the app
Edited February 11, 2021

I've really struggled with setting up options for my store while designing it. This app was the first to deliver something very close to what I had imagined after having gone through 3 or 4 other apps. I'd definitively say this is one of the better product options app for Shopify stores (integration: 4.7/5) . The team was generally super helpful in overcoming issues with integrating the app, although at times I found that it could be a little slow to get the ball rolling (customer service: 4/5). Yet again that may have been due to my high expectations! Personally, I'm happy with the app and if the price point suits you then I would definitively recommend it!!!

Sibylle Jewels
United Kingdom
Almost 2 years using the app
Product Customizer replied February 12, 2021

Hello to our friends from Sibylle Jewels

We are happy our app was able to provide a solution! Thank you for leaving us this awesome review! :-) We wish you and your store great success!

-Melissa & the Product Customizer Support Team

January 16, 2022

Thanks Shenial G, who saved me when I updated my theme. Quick and pleasant and I’m now back up and running

Unique Scentsations LTD
United Kingdom
Almost 2 years using the app
Product Customizer replied January 17, 2022

Hello to our friends from Unique Scentsations LTD

Thanks for sharing your review with us and the community. We're thrilled to learn that Shenial G, was able to help you with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Tanu & The Product Customizer Support Team

May 3, 2019

This product and customer service are great. Sean, one of the reps, was pretty friendly when I asked for help. I highly recommend using this app.

Rooted Steel
United States
Almost 2 years using the app
Product Customizer replied May 3, 2019

Hello to our friends at Rooted Steel! Thanks for the great review. Always so glad we can help make the experience a good one. Happy selling!
-Sean, Customer Success, Product Options & Customizer

March 9, 2022

Service client efficace et rapide dans sa mise en oeuvre des solutions. Je recommande l'application !

runskop
France
Almost 2 years using the app
Product Customizer replied March 10, 2022

Hello our friends at runskop

Merci d'avoir laissé cet avis réfléchi ! Nous vous remercions d'avoir pris le temps d'écrire ceci ! Nous sommes heureux que notre équipe d'assistance ait pu vous aider. Nous aimons vous avoir comme client et nous sommes toujours là pour aider votre boutique Shopify à réussir ! Nous apprécions la haute recommandation.

Tanu and the Product Customizer Support Team

March 2, 2022

I use this app to customize some listings. The program itself has a couple of options to choose from that let you decide how you want to sell your product. The only thing that I found not very convenient to me is that the wizard is not always working, but the customer service crew is always ready to help, fast in response, and effective with assisting. Overall I am recommending this app.

Shape28
United States
Almost 2 years using the app
Product Customizer replied March 3, 2022

Hello to our friends from Shape28

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

April 6, 2015

This app has been really helpful in allowing us to include more variants than Shopify will allow. It's extremely easy to use and the customer support has been fantastic! They were extremely prompt in their responses and helped us quickly resolve an issue regarding the placement of the dropdowns. Would highly recommend.

12 Oaks Bakery
United States
Almost 2 years using the app
November 15, 2017

The app is working great and the support has been quick & so very helpful!

Belove Gift Shop
United States
Almost 2 years using the app