Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

May 6, 2016

The app is working beautifully for us and the support getting stated has been absolutely outstanding.

Nuptials Boutique
United States
Over 1 year using the app
July 19, 2017

The app runs very well. The support is perfect!

Yomix
Germany
Over 1 year using the app
June 14, 2022

Great app for any store's product listing. It fulfilled all my customizing needs and the customer service is phenomenal!

Bootylicious Muffins
United States
Over 1 year using the app
Product Customizer replied June 14, 2022

Hello to our friends at Bootylicious Muffins

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

October 2, 2013

Started using Product Customizer this morning for personalised wedding invitations. Found the app very helpful, easy to setup and perfect for my requirements.

I first started to use this product for the more obvious use of data input from customers for personalised products such as the one found here [http://www.marriedwithlove.com/collections/personalised-wedding-invitation-stamps/products/personalised-stamp-flower-birds-style-stamp]

I then noticed that I had product collections which when completed had over 100 variants which Shopify cannot handle. This app lets you create another category provided it does not change the price. I was offering different colour variations with no price difference, using Product Customizer I was able to give my customers the option to select from each category which would have otherwise been impossible.

Example [ http://www.marriedwithlove.com/collections/popular-sets/products/two-birds-married-with-love-set-2 ]

Married With Love | DIY Wedding Invitations
United Kingdom
Over 1 year using the app
December 16, 2021

I am very impressed with the customer service for this app. I reached out about an issue I was having with my theme... It's a long story, but the theme developer as well as both other apps involved, deflected the issue and said they couldn't help me, it must be someone else's fault, so it's not our problem. The CS for this app fixed my issue and it wasn't anything to do with their app!! They went above and beyond for me and I won't forget it! Thank you Product Customizer Team!

Pottery Awesomeness
United States
Over 1 year using the app
Product Customizer replied December 17, 2021

Hello to our friends from Pottery Awesomeness

We're so happy to hear that you are enjoying Product Customizer. We’re delighted to hear that Kevon went above and beyond to help you. We’ll make sure we pass your kind words along to Kevon, who we know will be elated to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 27, 2022

I have been using many apps for customizing the options and variants for my products. I can say confidently that this app is the best app. Easy to use, the options will be applied instantly on any product, and on top of this, they do have such great customer service. So yes this app is definitely worth 5 Stars

ADAE Dental Online Store
China
Over 1 year using the app
Product Customizer replied July 1, 2022

Hello to our friends at ADAE Dental Online Store

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation and will do our best to justify your confidence.

Cheers,
Pushpesh & the Product Customizer Support Team

January 20, 2022

I used this app to create product attribute for my client website. I having issue on the attribute positioning and live chat with support. The support response within few second and help me resolve my issue asap. Very good support.

machinesmy
Malaysia
Over 1 year using the app
Product Customizer replied January 20, 2022

Hello friends at machinesmy

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

April 2, 2017

Product Customizer tackles a long list of requirements for our site, including product options, customizations, graphic file uploads, and additional charges for various features. Recently, we switched themes within Shopify and the transition was seamless (with a little bit of advice from their friendly Tech Support staff). Highly recommend Product Customizer.

Kickz Teamwear
United States
Over 1 year using the app
July 19, 2021

Excellent customer service, emails are responded to almost immediately and any issues are resolved very quickly

Made with love by Laurie
United States
Over 1 year using the app
Product Customizer replied July 20, 2021

Hello to our friends from Made with love by Laurie

We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this!

-Melissa & the Product Customizer Support Team

October 29, 2021

This is app is amazing, as is their customer service! 5 stars! They are very quick to respond when I have questions.

Yvonne's Vegan Kitchen
United States
Over 1 year using the app
Product Customizer replied October 31, 2021

Hello to our friends from Yvonne's Vegan Kitchen

We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team