Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

July 19, 2021

Excellent customer service, emails are responded to almost immediately and any issues are resolved very quickly

Made with love by Laurie
United States
Over 1 year using the app
Product Customizer replied July 20, 2021

Hello to our friends from Made with love by Laurie

We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this!

-Melissa & the Product Customizer Support Team

October 29, 2021

This is app is amazing, as is their customer service! 5 stars! They are very quick to respond when I have questions.

Yvonne's Vegan Kitchen
United States
Over 1 year using the app
Product Customizer replied October 31, 2021

Hello to our friends from Yvonne's Vegan Kitchen

We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

July 20, 2021

Your app is so great, easy to use, has no error, and your support team is so nice. I am using your app for 4 stores of my team.

Hold You Tight
Vietnam
Over 1 year using the app
Product Customizer replied July 22, 2021

Hello to our friends from Hold You Tight

Tran, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
-Pushpesh & the Product Customizer Support Team

November 21, 2013

Perfect solution for our customized lollipops. Thank you!

Vintage Confections custom lollipops and novelty sweets
United States
Over 1 year using the app
Edited December 30, 2021

It was such a helpful customer assistance. I came out of it alot less confused and more sure of what i needed to do to go forward. They are always available and able to assist me with any issues that I am having with the app within my store. If nothing else this app has made my online store so much easier to use and handle

Ro's 3D Signs & Designs
United States
Over 1 year using the app
Product Customizer replied November 7, 2021

Hello to our friends from Ro's 3D Signs & Designs

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

July 20, 2021

Works just as we needed it to! Perfect options and highly customizable. Very easy to use once we got the hang of it, but customer support was super helpful getting started. Highly recommend.

Field Bar & Bottle Shop
United States
Over 1 year using the app
Product Customizer replied July 22, 2021

Hello to our friends from Field Bar & Bottle Shop

Jessie, wow! Thank you for the glowing review! We really appreciate you taking the time out to share your experience with us. We are here for you anytime.

Cheers,
-Pushpesh & the Product Customizer Support Team

December 6, 2022

I use the customizer for our site,it works good,and the support team work helpful,great!you can check how it work in our site www.safetycustom.com,thanks!

SafetyCustom
China
Over 1 year using the app
Product Customizer replied December 6, 2022

Hello to our friends at SafetyCustom

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

April 27, 2021

I recently added this app and encountered an issue. Sheniel fixed the problem quickly for me and was extremely helpful. Excellent customer service. Highly recommend!

Belle Bespoke
United Kingdom
Over 1 year using the app
Product Customizer replied April 29, 2021

Hello to our friends from Belle Bespoke

We are happy we could assist you! Thank you for leaving us this awesome recommendation

-Melissa & the Product Customizer Support Team

March 6, 2014

This is pretty easy to use as Apps go. There are things I wish it would do (like adding a set of customizations to a full collection all at once) but overall it's a good deal for $4/month.

Custom Candy Creations
United States
Over 1 year using the app
November 17, 2021

We have been using this app for a few months now to add more variants onto our products and so far we are extremely happy with it. The aftercare is also exceptional

PJD Guitars
United Kingdom
Over 1 year using the app
Product Customizer replied November 17, 2021

Hello, PJD Guitars & Team,

Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app-related support.
We wish PJD Guitars great successes and all the very best!
Cheers! :D

`Harish - Customer Success Team