Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

June 25, 2021

Great app!
Great customer service team. They are here and ready to help whenever you need. I would definitely recommend!

My Nurse's Jewel
United States
Over 1 year using the app
Product Customizer replied June 29, 2021

Hello to our friends from My Nurse's Jewel

Thank you for leaving us this great review! We appreciate you so much for taking the time out to write this!

-Melissa & the Product Customizer Support Team

August 31, 2022

Great product, and does precisely what it says on the tin and customer service is very helpful. Will be using for a ling time coming.

Rennet & Rind
United Kingdom
Over 1 year using the app
Product Customizer replied September 2, 2022

Hello to our friends at Rennet & Rind

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

February 21, 2020

Love the app. Works great and great customer service. We tweaked themes and their support staff helped us update. Great app!

Easy Roller Dice Company
United States
Over 1 year using the app
Product Customizer replied February 24, 2020

Hello friends from Easy Roller Dice Company!

Thanks for saying you love our app and recommending it to others out there! It makes our hard work worthwhile! Glad our support team did a great job for you. Do let us know how else we can support you and Easy Roller Dice Company at any time! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

December 17, 2018

this is very well!!!!!! Great service, quick support!!!!!!!!!!!
this is very well!!!!!! Great service, quick support!!!!!!!!!!!

Seine Windy
China
Over 1 year using the app
May 16, 2016

The team is amazing! They have helped multiple times with making sure the product is working properly. Extremely responsive and easy to work with!

Thestampfoundry
United States
Over 1 year using the app
February 13, 2021

Customer Support is 100% on it. had an app issue that was QUICKLY solved! i love this APP thanks team!

SpeedySlaps
United States
Over 1 year using the app
Product Customizer replied February 15, 2021

Hello to our friends from SpeedySlaps

Thank you for leaving us this great review! We are glad we could help :-)

-Melissa & the Product Customizer Support Team

July 12, 2016

This is an amazing app and even more amazing is Kim´s support. Very happy to be a user of it for a long time and now even happier with the new and very easy interface! I surely recomend it! A must have app if you deal with personalized items! Thanks so much! ;-)

4party Kits Para Festas
Brazil
Over 1 year using the app
November 16, 2022

Fantastic customer support. Waited 10 seconds for a reply. The app works well and we're happy with it. Does what it says on the box

3RD ROCK
United Kingdom
Over 1 year using the app
Product Customizer replied November 16, 2022

Hello to our friends at 3RD ROCK

Thank you for the glowing review. We're thrilled to learn that our support team was able to help you quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited September 21, 2022

Amazing app with amazing support as well! The staff was quite polite and clear on everything that I asked. The setup was as easy as I couldn't imagine.
Nobody likes issues on the apps but when they appear, it's very important to have a good support team as Product customizer has.

Zanatula
Serbia
Over 1 year using the app
Product Customizer replied April 25, 2022

Hello to our friends at Zanatula

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

November 7, 2014

Super helpful customer service. Very responsive. Makes my life easier!

Serpent & Staff
United States
Over 1 year using the app