Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

July 9, 2020

This app has been great - I have a very customized website and this has made it so easy to add so many variations!

Ebb & Flow Jewelry
Canada
About 2 years using the app
Product Customizer replied July 9, 2020

Hello friends from Ebb & Flow Jewelry

Thanks for leaving us this great review!, glad it's working well for you and you are happy with its performance!.

-Melissa & The Product Options and Customizer Support Team

Edited November 15, 2022

Works very well now, and when I had an issue, customer service solved it in 5 minutes! Works better than any other custom add-on app I've tried.

Bloomtown
United Kingdom
About 2 years using the app
Product Customizer replied October 30, 2020

Hello to our friends from Bloomtown,

Thanks for the word on this. Regarding the first issue, with that order that came through with no billing, we'd need to investigate it a bit further. On the second item, it is a normal way the app works with Shopify checkout (which is restricted to app developers). I'll email you from our support team email box.

Thanks for raising these - we will help as much as possible!

- Melissa & The Product Options & Customizer Team

November 4, 2022

Great customizability, easy to use, fair price and amazing customer support. if you are looking for an app in this category, Product Options & Customizer is definitely your best choice!

Little L's Artisan Dog Treats
United States
About 2 years using the app
Product Customizer replied November 8, 2022

Hello to our friends from Little L's Artisan Dog Treats

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

April 8, 2014

This is the only way I could find to give customer huge number of multiple variants. It has worked amazing and is super easy to use. Love this app. Super affordable.

High-VoltageVapes
United States
About 2 years using the app
September 24, 2021

We have used Product Customiser for some time with absolutely no problems, we recently updated our online store & the support from the Product Customizer team was great! Recommend!

PHYLLi
Australia
About 2 years using the app
Product Customizer replied September 26, 2021

Hello to our friends from PHYLLi

We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited November 16, 2022

Excellent customer service! The app works great. Tech support are very quick to respond. I highly recommend this app!

sparkly studio
Philippines
About 2 years using the app
Product Customizer replied November 16, 2022

Hello to our friends at sparkly studio

Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

January 10, 2014

The best part about this app is the simplicity of installation. I cannot articulate how EASY this was to install and use. We did have (1) issue with the app conflicting with our theme's set-up in the shopping cart, but Max fixed it for us very quickly. Thanks, Max! You guys have a great product and a great team!

libertypressonline
United States
About 2 years using the app
November 15, 2022

Very quick customer service response time. App is relatively easy to get added to your site and meets our needs to provide custom product options on our product pages. Would recommend.

Great Lakes
United States
About 2 years using the app
Product Customizer replied November 16, 2022

Hello to our friends at Great Lakes

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

June 20, 2022

Quick, Easy, i've used about 4 now and this is the best by far! Also customer service is so quick!! Would recommend. I use for embroidery add on service and is perfect!

The Small Wardrobe
United Kingdom
About 2 years using the app
Product Customizer replied June 22, 2022

Hello to our friends at The Small Wardrobe

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 5, 2013

Tried another app first and did not have a good experience then found Product Customizer and was hooked. Its simple to use and a fantastic price. I definitely recommend this app for anyone who has multiple product options.

SmartArt - ArtThatsSmart.com
United States
About 2 years using the app