Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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I am beyond blown away by the support I have received so far. My site is not live yet but I have needed a little help and they are ON IT! I have been in the online industry for over 23 years....they are doing it right!
Hello to our friends from Please Help My Feet!
THANK YOU for leaving us this extremely fantastic review! :-) We are glad we could help! We hope your store hits it big online!
-Melissa & The Product Options & Customizer Team
Love the customer Service :) they're super fast and helpful. Installation can be a pain.. But just reach out to them and they'll help you within 24hrs
Hello friends from CouplesPicks!
Super cool of you to leave us this top-notch rating on the Shopify app store! So glad our app has been effective for you and that you're willing to
share :-) We love what we do and hope that your store is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
The app options are extremely helpful to us and were a necessity to our business model and the support was really quick and responsive as well as helped us solve our issue in less than 10 mins! Will recommend them over and over!
Hello to our friends at Legendary Layers 3D Prints
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation.
Tanu & The Product Customizer Support Team
Just switched over from another product options app and have been pleased with this app so far. Functions well.
On my initial setup, I quickly found out that I needed help. I started a chat session with Shevaughn and explained what I was trying to accomplish with the Customizer app. We worked through different scenarios together, and he wrote custom code for me. It tested perfectly! This App is truly a great product and has even better customer service. What a great choice!
Hello to our friends at Gavin Wood and Laser
Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.
Tanu & The Product Customizer Support Team
I like how easy it is to incorporate into my Shopify account. I had a question and was given an answer within minutes and they fixed the issue. I love this app!
Hello to our friends at Lovindem Designs
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We are glad our support team could assist you! We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Typically when you spend money with a business... be it buying a product at your local store or a subscription of sorts... be it in person or on the phone or online... the business will usually thank you for being a customer, right?
Basically, we give our money away and someone thanks us... But in this case, I wanna thank the people who provide this awesome app.. and thank you for providing a system that I was in desperate need of... so essentially thank you for taking my money!
Yaneeke, Steven, Jim, Collins and everyone else have been amazing and went out of their way to make sure this app worked with my theme and worked properly in my shop. It's not every day you run into a mod or app provider that wants to take the extra steps for their customers. And I truly appreciate it.
That aside... the app's features are crazy. Most of my products can be personalized and or has multiple colors etc. So I was looking for something like this. But when I saw the demos of the products and what it can do... the date picker... the swatch selector... the actual font preview selector... I was in awe. This was what I needed and so much more. Well worth the subscription price for me... as now it opens up more options for my customer... and the ability to be able to accommodate them more.
Thank you guys for an awesome App!!
Hello friends from Printing For Parties!
WOW!!!! Thanks SOOO much for the great review. Glad our team made sure our app worked with your theme and worked properly in your shop. We work really hard to take extra-good care of every user, so your kudos mean a lot. We are very proud of both our app and our service team! Sure hope Printing For Parties makes BIG $$$ online!!
-Sean & The Product Options & Customizer Support Team
I got this app a few weeks ago and it has given me all the additional options I wanted to have on my products. I'm not an expert but even I have been able to setup products how I would like to present them. Today (Sunday) I had an issue with seeing the variable information on an order so I sent an email to the support team and straightaway got a response from Aman who jumped onto the site and corrected settings that I had not completed. Thank you, it is greatly appreciated.
Hello to our friends at Two Wheel Decals
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Works great for our needs. Custom options are easy to apply to specific products only. There are many different ways the options can be inputted and they appear just under the native swatches on our product page. The support team has been very responsive and helpful too. Highly recommend!
Hello to our friends from Chicago City Sports
Thank you for this high recommendation! We truly do appreciate the kudos! We are glad we could assist you :-) We wish you and your store all the best!
-Melissa & the Product Customizer Support Team
....................... The product is very good, but the customer service is awesome, thanks Purspesh
Hello to our friends from Wamilia
We will let Pushpesh know that his assistance was greatly appreciated, thank you for leaving us this review :-)
-Melissa & the Product Customizer Support Team