Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable product options and user-friendly setup, ideal for businesses needing extensive product customization. It's praised for its reliability and compatibility with Shopify 2.0 themes. The customer service, especially Shevaughn and Nicoz, is commended for quick responses and effective problem-solving. The 24/7 live chat tech support is valued for its efficiency. A free plan is available for merchants with limited customization needs.

November 6, 2014

Love the app, and the support team is fast, responsive, and amazing! Thanks so much!

Your Canvas Creations
United States
11 months using the app
February 8, 2014

This is the only app for me! Very helpful when you have multiple sizes, colors, or customizable items like my store (orchardstreetgifts.com). Also - if you have multiple items in your inventory with the same features you can save a set and reuse the same set up for multiple items. Saving time and frustration! Highly recommended!!

OrchardStreetGifts.com
United States
11 months using the app
November 15, 2013

We have been extremely happy with how Product Customizer has worked on our website. We were looking or a solution to sell user-customized products for our print website. It has been an invaluable tool for us, highly recommended.

Printables.me | Printing On PlexiGlass, Wood, Canvas, Aluminum, Phone Cases
Canada
11 months using the app
June 17, 2019

Such a helpful company. We have bespoke fonts and they helped these work on the app. Brilliant app. definately recommend

The Snaffling Pig Co
United Kingdom
11 months using the app
Product Customizer replied July 5, 2019

​Hello friends at Snaffling Pig! This is Sean, the Customer Success Manager with Product Customizer :)

So cool of you to write this positive rating for us on the app store! We like to think our app is brilliant for sure. Thanks for the recommendation and we also hope the Snaffling Pig Co store is a smash hit out there! Salud!

-The Product Options & Customizer Team

September 23, 2021

I raised a bug to them and they fixed it very fast. Easily allows my customers to personalize their jewelry and saves a lot of time for drop downs.

Alexis Jae
United States
11 months using the app
Product Customizer replied September 26, 2021

Hello to our friends from Alexis Jae

Alexis, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
Pushpesh & the Product Customizer Support Team

November 1, 2021

I was having the HARDEST time trying to get the app to show on my site. I contacted support (Kevon D.) & they had it up & running in NO time! It is exactly what I was looking for to have my shoppers customize their products!

Strictly Pooh Creations
United States
11 months using the app
Product Customizer replied November 2, 2021

Hello to our friends from Strictly Pooh Creations

We’re pleased that Kevon was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

March 11, 2022

Aman has been a great help with any concerns or issues while using this app. Great customer support!

madgio
United States
11 months using the app
Product Customizer replied March 11, 2022

Hello to our friends from madgio

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

November 24, 2021

WERY NICE, I had a problem, spoke to Aman M. on live chat and he fixed the issue within a few minutes. Amazing!

projectionlove
China
11 months using the app
Product Customizer replied November 24, 2021

Hi, projectionlove,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The Product Customizer Support Team

November 30, 2013

This app has proven to be perfect for our company store. With so many multiple options for our products, this app allows us to customize any swatch or size of product. It is a huge time saver. It was so easy to install it was a no-brainer to purchase this app. It has increased our profits and saved us a ton of time when adding new product variants.

AutoWrap
United States
11 months using the app
July 19, 2022

I used this app, it's a great option to have. The representatives are very helpful and patient. Thanks again for assisting me with setting up my products.

KABREEM NATURALES
United States
11 months using the app
Product Customizer replied July 21, 2022

Hello to our friends at KABREEM NATURALES

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team