Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

July 5, 2016

Works great for my personalized products and even more they have AWESOME customer service!!!!

The Homemade Holiday
United States
Almost 5 years using the app
February 16, 2017

My online shop simply could not operate with this app. We specialise in personalised gifts that require customisation and this app allows customers to shop ad customise their gifts with ease.
www.mikkiandme.com.au

Mikki And Me Baby Boutique
Australia
Over 4 years using the app
December 11, 2021

I used this app for 3 years, your app is good and easy to use, your support team is so nice, and your support is so quick. A good choice.

Wrapsify
Vietnam
Over 4 years using the app
Product Customizer replied December 13, 2021

Hello to our friends from Wrapsify

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

August 14, 2020

Works just as advertised and can't say enough about the super fast support team. They really care and really do help. Highly recommend!

Powderaddicts
United States
Over 4 years using the app
Product Customizer replied August 14, 2020

Hello to our friends from Powderaddicts!

We appreciate you taking the time out to leave this awesome review! We sincerely appreciate it. Thanks for the kudos on our support team as well, we are happy we could assist you :-)

Melissa & The Product Options & Customizer Team

December 24, 2013

A really functional app that does what it says on the tin. The tutorials are really comprehensive but even if you need help or have questions, the support team are there to lend a hand. Personally needed a fair bit of customization assistance to match my theme but I'm particularly fussy! :) Would recommend.

Kerry Lyons
United Kingdom
Over 4 years using the app
August 10, 2021

I have used this app for several years and love the ease of adding customization to items. My customers can pick options and add details. Great for a monogram business!

Mamie's Monograms
United States
Over 4 years using the app
Product Customizer replied August 12, 2021

Hello to our friends from Mamie's Monograms

We appreciate you taking the time out to write this fantastic review! We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
-Pushpesh & the Product Customizer Support Team

April 15, 2016

Terrific app. Very easy to use. Prompt and reliable customer service!!! Would recommend to anyone looking for a product customization solution.

Sfdesigns
Canada
Over 4 years using the app
February 20, 2014

Love this app - it has changed the functionality of my store IMMENSELY and I could not use the shopify website if not for the app. My store is comprised of ALL items that involve multiple variants, so this app makes it easy and user-friendly. Very pleased.

Courtney Bock Designs
United States
Over 4 years using the app
July 15, 2016

Our business concept at waytorenew.com, is only possible because of the "Product Customizer". It's now possible for us to customize each product just how the customer want it. What is also important is, that the "Product Customizer" makes it possible to customize the price on each product depending on the options the customer makes.
Also i want to mention the customer service at Shopstorm - it's really good. They will help you with every single problem you might have, and quite fast.
We at Way To Renew can really recommend this app.

Way To Renew
Denmark
Over 4 years using the app
June 7, 2019

The support team are amazing, and were able to resolve any issues I had swiftly. Definitely recommend this app!

Uunique
United Kingdom
Over 4 years using the app
Product Customizer replied July 5, 2019

​Hello friends at Uunique! This is Sean, the Customer Success Manager with Product Customizer :)

We appreciate you making the effort to leave us this awesome rating on the Shopify app store! Glad we could do a fabulous job for you. Here's to hoping Uunique sells millions! ;)

-The Product Options & Customizer Team