Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

October 25, 2020

Really pleased with the app simple enough to apply and the support are always so helpful if you have any difficulty they sort it out quickly and remotely without me needing to do anything

THE WINNER MAKES IT ALL
United Kingdom
About 1 year using the app
Product Customizer replied October 29, 2020

Hello to our friends from THE WINNER MAKES IT ALL

Thank you for this awesome feedback! We really appreciate it and we're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! :-)

-Melissa & The Product Options & Customizer Team

October 29, 2021

One of the best support service I've ever used! This app just works like a charm. Strongly recommended!

Rosabella Print
Vietnam
About 1 year using the app
Product Customizer replied October 31, 2021

Hello to our friends from Rosabella Print

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

January 17, 2022

Aman M. helped a lot during the customization of widgets. It is so good to see that Shopify consultants are active and ready to help.

Lakewood Watches
United States
About 1 year using the app
Product Customizer replied January 18, 2022

Hello to our friends from Lakewood Watches

We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Aman M. was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 9, 2021

Clean app and fairly easy to use. Great and quick customer support when changing themes on your store as well!

Y1Hockey
United Kingdom
About 1 year using the app
Product Customizer replied July 12, 2021

Hello to our friends from Y1Hockey

Thank you for leaving us this wonderful review! We really appreciate it :-)

-Melissa & the Product Customizer Support Team

August 22, 2022

Good app and support, recommend it for adding custom fields to products. Needed help and they answered imedtiately.

Globo Mercado
Chile
About 1 year using the app
Product Customizer replied August 23, 2022

Hello to our friends at Globo Mercado

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 23, 2015

It's a big endoresment for an app if I am willing to pay for it, but this app has done a lot for my sales. Being able to add a text box to my listings so that customers can add a personal message had been a big plus for my customers, and my conversion rates!

Cabooties
United States
About 1 year using the app
January 13, 2015

On top of the amazing app their customer service is the best. You guys are awesome.

Lax Elements LLC
United States
About 1 year using the app
January 15, 2016

The Product Customizer app gets 5 stars from me because their customer service is phenomenal. Responsive, nice, friendly, and very helpful!

Not to mention, their app helps me to provide my customers with customizable products as well :)

Dapper And Done
United States
About 1 year using the app
September 14, 2022

Amazing app and even better customer service! The team helped with any query that I had and the fonts options are amazing

Detail Gifts
United Kingdom
About 1 year using the app
Product Customizer replied September 15, 2022

Hello to our friends at Detail Gifts

We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

June 10, 2019

Muy buena aplicación, además tuve algunos problemas cuando la instale y el soporte que me dieron fue muy amable y muy rápido.

CAFFENIO
Mexico
About 1 year using the app
Product Customizer replied July 5, 2019

​Hello friends at Caffenio! This is Sean, the Customer Success Manager with Product Customizer :)

So glad our support was fast for you and got the job done in short order! We love what we do in supporting so many Shopify stores. May your store be a big hit in the online world!

-The Product Options & Customizer Team