Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

December 30, 2013

Simple interface. Easy to set up. Outstanding customer service.
When I commented to the developer that the app didn't look quite as good as I'd hoped on my site, I was presented with a great solution within hours.
Could not rate highly enough.

CustomEyes
United Kingdom
About 1 year using the app
November 20, 2019

This app is perfectly meet my needs. There is a brief interlude that it didn't show customize price on the cart page so that I contact them. Their reply is immediately and steve help to solve the problem for 2 days. Recommend it for customize!!

WOODUCE
China
About 1 year using the app
Product Customizer replied November 21, 2019

Hello friends from WOODUCE!

Thanks for the good word here, and the time you took to leave it! So glad you feel the app perfectly meets your needs. Also, Steven rocks for sure -- so glad he got your issue sorted out. We hope WOODUCE is massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 14, 2022

Thank you, Sheniel G. for the setup help. Great support. Hoping the app works as well as the support.

Nation Athletics Bjj
United States
About 1 year using the app
Product Customizer replied January 15, 2022

Hello to our friends from Nation Athletics Bjj

We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Sheniel was able to assist you with the setup. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 25, 2017

This is a fantastic app. Yes, there are some free apps available that allow customers to customize products, but they all seem to be missing something that is kinda crucial, like adding different prices to different variations. This app has everything. It is so simple an easy to use and looks great in the storefront. The staff are super helpful and respond quickly. I appreciate that the ordering process is going to be more hands-off, meaning I can get my products out faster.

Cheer It Apparel
United States
About 1 year using the app
March 25, 2013

What a fantastic app! I would seriously urge anyone selling personalized products to get it at once!

Great interface, helpful and friendly support and simple to install the little bit of code needed (which is made even easier with the detailed tutorial vids).

Can not recommend this app enough!

Oh Lucky You
United Kingdom
About 1 year using the app
January 4, 2014

Product Customizer works great! The drop down menus are super easy to create and the interface is easy to use! I highly recommend the app!

artshoesonline
United States
About 1 year using the app
March 11, 2016

So far so good, I have tried a bunch of product options apps and has other have said they were just a pain or took to much time and being fiddly, so far if I could give 20 stars, I would.

Daniels Customized Gifts
United States
About 1 year using the app
March 10, 2020

It's a good app. the customer support very fast. so it was very easy to do Would definitely recommend!

Tee4lives
Vietnam
About 1 year using the app
Product Customizer replied March 10, 2020

Hello friends from Tee4lives!

SO appreciate the time you took to give our app and customer service this great review - we are pretty proud of both. Thanks for your recommendation and glad our team was able to assist. Let us know if there is every any questions or issues -- always here to help :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

December 18, 2014

Nice, simple to use app. Kim was very helpful.

Powerhouse Design
United States
About 1 year using the app
August 21, 2015

Love this app! I had a couple questions regarding this app and Kim was so nice and helpful! I'm so glad I downloaded this! It's super easy to install and super easy to use!

Paper K Studios
United States
About 1 year using the app