Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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I'm not very tech savvy and was having difficulty installing it. The customer service was wonderful and took care of installing it properly and got it working correctly.
Hello friends at Make It Merry
Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the high recommendation.
Tanu & The Product Customizer Support Team
Product Customizer is awesome, and Justin is a great help.
I needed help resizing a text area after adding it and Justin just did it for me.
We also needed it because we have a huge number of options/permutations (some products having 120+ color options). I just pasted all 120+ color codes into the option, and they all showed up and look great.
Update 2015-08-07:
We needed a little help again, and Justin logged right on and fixed a problem with one of our e-mail templates.
The app is great, and so is the support.
Really good product so far, and a really good support team! Was a little confused first setting it up, but their support team was really great about helping me work through it. They even downloaded the theme I was using for testing purposes.
Hello to our friends at 737 Duck Calls
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.
Tanu & The Product Customizer Support Team
This is a great app and was easy to install and easy to use, perfect for my store! I had one minor problem and the support staff sorted it very quickly. Fantastic!
I used this app. excellent service, enthusiasm, and prompt support. I really like it. I used this app. excellent service, enthusiasm, and prompt support. I really like it.
Hello to our friends from OOH-GIFT
Thank you for leaving this excellent review! We love and appreciate our customers and we are glad we could help :-)
-Melissa & the Product Customizer Support Team
Love this app and the support team behind it!
Almost everything on my website has to be customized, and I had no idea where to start to make that happen. After I found this app, I didn't know how to install it. They simply took care of it, and then followed up to make sure I knew how to work it and to make sure everything was working properly.
Excellent customer service!!
While the app is great and super helpful by adding options to my products... I have a big tip of my cap to the Customer Support team for helping me with a Shopify issue, specifically Kevon. Kevon from the Help Center walked me through the issues on the Live Chat (on a SUNDAY) and addressed everything single issue. Even manually worked some things on his end to make sure all problems were resolved. I'm new to e-commerce and he was able to break down resolutions in a simple and effective manner to help me get exactly what I wanted. Thank you Kevon... enjoy your discount code now!
Hello to our friends at Sender Sticks
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Very Good! Customer service is very fast and solves any issue that may have with the service. Also, these customizations increase my sales and give a better way to customers customize their products.
Greetings Inimigo Clothing,
It is great to see this 5-star review and know that Product Options & Customizer is benefiting your sales! Thank you for using our support services to assist you with your customization. We are here if you need us.
The Product Options & Customizer support team
very fast customer support. Aman helped me within 10 minutes and resolved my problem, now it works. thanks!
Hi Jenni Elle,
Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are really glad Aman is with us!
`Harish - Customer Success Team! :D Cheers!
The app is very helpful in letting us customise our products and if there are any issues the customer service is very efficient.
Hello to our friends from The Flower Folk
We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team