Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

February 7, 2020

This app is fantastic ! So easy to install and use. Customer service is 100%
Always respond within minutes.
Thanks guys

Henley & Co Australia
Australia
12 months using the app
Product Customizer replied February 10, 2020

Hello friends from Henley & Co Australia!

Your store is awesome! Glad you think the app is fantastic and easy to install and use -- we think it's great as well! Also, we're proud of our customer support =) Appreciate the top notch review... Hope your Henley & Co Australia products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 23, 2019

Very Easy to use and amazing support. Responded to every email I sent them in record time. Had a minor issue and they corrected it for me in under an hour.

BrewSwag
United States
12 months using the app
March 6, 2017

This app is excellent! It works exactly like it should, but even better is the service you get from the creators. They have easily taken care of any questions I have and continued to make modifications when I needed them!! They are great!!

Erimish
United States
11 months using the app
September 19, 2013

Thank a lot for the team to fix some duplication code in the theme. It is a worth app to add to your store!

Story Tee Shirt
United States
11 months using the app
January 11, 2022

Did exactly what I needed. Needed help setting up the cart. Aman responded straight away, understood what I needed and we had everything completed in super quick time.
Love the training videos for creation of variations and templates.
Best app experience we have had.

Letterbox Flower Cards
United Kingdom
11 months using the app
Product Customizer replied January 12, 2022

Hello to our friends from Letterbox Flower Cards

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Aman know that his assistance is greatly appreciated :-) We wish you and your store great success!

Tanu & The Product Customizer Support Team

February 2, 2022

Es una applicación que ayuda a poder cobrar opciones en tus productos, recomiendo que solo preguntes en su chat de la pagina para ayudar y ellos muy amablemente lo solucionan

GalloNegro.mx
Mexico
11 months using the app
Product Customizer replied February 2, 2022

Hola a nuestros amigos de GalloNegro.mx

Gracias por la increíble revisión. Estamos muy contentos de saber que está disfrutando del Personalizador de productos. Hacemos todo lo posible para ayudar a todos los comerciantes y me alegro de haber dado en el blanco por usted. ¡Le deseamos a usted y a su tienda mucho éxito!

Salud,
Pushpesh y el equipo de soporte del personalizador de productos

January 23, 2023

Terrific app. Allows you to customize any product however you like so that customers can personalize their order. Beyond that the support team is responsive and very knowledgeable!

Stretched Fusion
United States
11 months using the app
Product Customizer replied January 24, 2023

Hello to our friends at Stretched Fusion

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

June 15, 2022

Friendly staff member helped me out. Thanks a lot app works well. Aman was able to help me out fix the problem with the app.

BelleVBlueHandCraft
Australia
11 months using the app
Product Customizer replied June 16, 2022

Hello to our friends at BelleVBlueHandCraft

Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to solve your problem quickly and efficiently. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Tanu & The Product Customizer Support Team

November 6, 2014

Love the app, and the support team is fast, responsive, and amazing! Thanks so much!

Your Canvas Creations
United States
11 months using the app
June 17, 2019

Such a helpful company. We have bespoke fonts and they helped these work on the app. Brilliant app. definately recommend

The Snaffling Pig Co
United Kingdom
11 months using the app
Product Customizer replied July 5, 2019

​Hello friends at Snaffling Pig! This is Sean, the Customer Success Manager with Product Customizer :)

So cool of you to write this positive rating for us on the app store! We like to think our app is brilliant for sure. Thanks for the recommendation and we also hope the Snaffling Pig Co store is a smash hit out there! Salud!

-The Product Options & Customizer Team