Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

Edited November 24, 2022

Good job, there more room for growth and betterment.
Looking forward to more issues getting resolved.

generalmarts.com
United States
About 1 year using the app
Product Customizer replied November 9, 2022

Hello to our friends at generalmarts.com

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

February 17, 2021

Kevon was amazing!!! I accidentally deleted this app which threw our site into a tailspin because we lost the ability for our customers to personalize their items. Not good for a personalization store!!! It took me a few days to realize what had happened, but once I got to the bottom of it, I sent an email to the company immediately. Thank goodness for their attention! He had us up and running again in just over 2 hours, and we didn't have to redo all of our products, it came back up and is working wonderfully. I can NOT recommend this app enough! We do personalization of all types, and with this app, our job is much easier. Work smarter, not harder... add this app your store, too! All of us at www.EnchantedMemoriesBranson are thankful for your help, Kevon!

Enchanted Memories, Custom Engraving & Unique Gifts
United States
About 1 year using the app
Product Customizer replied February 17, 2021

Hello to our friends from Enchanted Memories, Custom Engraving & Unique Gifts

We are happy we could assist you! Thank you for leaving us this great review! :-) We wish you and your store all the best!

-Melissa & the Product Customizer Support Team

July 3, 2014

This app is a GOD send. Most of the items in my store require personalization. It's great that my customers can type their names right on the product page. If you're offering personalized items. This app is a must.

Girls Named Tiffani
United States
About 1 year using the app
June 16, 2022

I just installed this app and right away got assistance from Kevon to help me set it up. He worked super fast and understood all my needs. 100% recommend it

Jululu
Canada
About 1 year using the app
Product Customizer replied June 20, 2022

Hello to our friends at Jululu

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment.

Tanu & the Product Customizer Support Team

December 16, 2019

This application is incredible and the people that work for them are even better! I received extraordinary support with great communication and superb development. Thank you guys and keep up the good work!

Salman Haye Designs
United States
12 months using the app
Product Customizer replied December 16, 2019

Hello friends from Salman Haye Designs!

SO THRILLED that you left us this top-notch rating on the Shopify app store. We're glad you think our app is incredible and that our support is extraordinary!! :-) We love what we do and hope that Salman Haye Designs is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

March 18, 2021

Super app and beyond all, amazing customer support!! This app allows me to have a full liberty for the variants in my store so the customer can personnalized each items. I've had a few little technical problems but the app team resolved them so quickly. I really recommend using this app!

Flamme en Rose
Canada
12 months using the app
Product Customizer replied March 19, 2021

Hello to our friends from Flamme en Rose

It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-)

-Melissa & the Product Customizer Support Team

August 7, 2015

Product Customizer is a great app - does exactly what I wanted. A lot of my products have variables or personalized options, and this app makes creating and saving them a breeze. I had trouble installing it in my store but the help from the developer was fast and took care of everything. I'm impressed - an economical and effective solution to my variations problem.

Onedaysgrace
New Zealand
12 months using the app
January 23, 2022

The help that I had from Aman was totally outstanding, very very quick response, (I sent an email to them for help and within minutes I had a reply), and even at the weekend, I could not fault the help, advise and support that they have given me. Would totally recommend.

Andrea Fays
United Kingdom
12 months using the app
Product Customizer replied January 24, 2022

Hello to our friends from Andrea Fays

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the star of our support team and we are delighted to know that he was able to assist you above and beyond the call of duty. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the Product Customizer Support Team

Edited December 13, 2021

I,CEO OF MOD MODE USE THIS APP TO SELL CUSTOM JEWELRY PRODUCTS! IT'S AN AMAZING APP AND A GREAT WAY TO SALE CUSTOM PRODUCTS. AND THE SUPPORT TEAM IS AWESOME!!!

Mod mode Accessories
United States
12 months using the app
Product Customizer replied December 14, 2021

Hello, friends at Mod mode Accessories

Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support!

Tanu & The Product Customizer Support Team

July 15, 2021

We had changed our theme which caused some problems with the code. The support was quick to answer and solve our issue!

Foursided
United States
12 months using the app
Product Customizer replied July 19, 2021

Hello to our friends from Foursided

Thank you for leaving us this fantastic review! We are happy we could resolve your issue! :-)

-Melissa & the Product Customizer Support Team