Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

September 19, 2020

Perfect application, best customer service, they fixed all the problems that I could have encountered, thank you very much to want, so i give 5 stars

Glassy Guys
France
10 months using the app
Product Customizer replied September 23, 2020

Hello friends at Glassy Guys

A big heartfelt thank you for leaving this great review! We are glad you love the app :-) Thanks as well for the kudos on our customer service!

- Melissa & The Product Options & Customizer Team

March 28, 2023

J'ai pris le Basic plan, j'avais un peu de difficulté à comprendre, mais rapidement le service à la clientèle m'a pris en charge et m'a été d'une aide formidable !
Merci encore Shevaughn !

Distillerie du Fjord
Canada
10 months using the app
Product Customizer replied March 30, 2023

Hello to our friends at Distillerie du Fjord

Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que vous appréciez Product Customizer et que Shevaughn a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès.

Tanu & The Product Customizer Support Team

April 30, 2017

Love this app! It's so much better then the one we were using before!!

Dojomuscle
United States
10 months using the app
September 1, 2016

So far so good - the app does everything it on the tin, is easy to use and the customer service is top notch - responses within one hour of requesting assistance.

One Foot Engrave
United Kingdom
10 months using the app
May 5, 2021

Good app and good customer service I would recommend 100% very easy to use simple and if you need help customer service is there ASAP

WEARVA
United States
10 months using the app
Product Customizer replied May 7, 2021

Hello to our friends from WEARVA

Thank you for leaving us this great review! We wish you and your store great success! :-)

-Melissa & the Product Customizer Support Team

November 28, 2022

This app helped me add all the customizations that I needed for multiple products on my site that shopify native didnt handle. I am also very impressed with their customer service. So far the team has helped me through many issues and even worked on custom code to help me implement my changes.

Andie Pink Designs
United States
10 months using the app
Product Customizer replied November 30, 2022

Hello to our friends at Andie Pink Designs

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

December 27, 2022

Had a small issue setting up the program so I asked for some help. Replied in less than an hour and fixed it before the end of the day. I added them as a temporary employee of the store so they could go in and fix it.

Planche Apparel
United States
10 months using the app
Product Customizer replied January 2, 2023

Hello to our friends at Planche Apparel

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

November 14, 2015

Outstanding response time from support team and very robust and easy to use system that really helps with custom orders!

Wizarding Wares
United Kingdom
10 months using the app
May 20, 2021

Was looking for an app to add a customizable field to my listing. Awesome app and super support team. Highly recommend!!!

Mom of Huskies
Canada
10 months using the app
Product Customizer replied May 21, 2021

Hello to our friends from Mom of Huskies

We appreciate you leaving this awesome review! Thank you for the recommendation :-)

-Melissa & the Product Customizer Support Team

March 11, 2022

Thank you Aman, for your quick response and helping us in installation. One of the best app for customization and easy to use Totally loved it. Will surely recommend others.

Giftsquest
United States
9 months using the app
Product Customizer replied March 11, 2022

Hello to our friends from Giftsquest

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We appreciate the high recommendation!

Cheers,
Pushpesh & the Product Customizer Support Team