Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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This app is great! It offers many options. Especially the customer service is very good and quick! Highly recommended
This app does everything I want it do to and always works correctly. It is pretty easy to use once you get the hang of it. When I installed a new theme it messed up how the app looked in my shop and I couldn't figure out the code (or where to put the code) to fix it. I emailed them with my issue asking for a bit of help and they just went ahead and did it all for me!! Amazing customer service and saved me so much time and hassle. Thanks so much. Gemma
EDIT - Needed help with another problem where files weren't uploading correctly and again the team just fixed the problem for me! It's so amazing to find such a capable and helpful team - really makes running my business easier. Thanks and keep up the good work!
Hello friends from Dive Proof! Thanks for the excellent review, we really appreciate it! We do work hard to get our app working seamlessly with ANY Shopify theme - granted sometimes it takes just a little tweaking. May your store sell millions!
-Sean H, Customer Success Manager, Product Options & Customizer
The support was very fast and now the app works well on my site. Also helped resolve another issue.
Thank you very much!
Hello friends from Dirt Bagz Kids Collection!
Thanks for highly recommending our app to others out there! It makes our hard work worthwhile! Glad our support team was able to help you quickly and resolve your issues. Feel free to reach out anytime and let us know how else we can support you and Dirt Bagz Kids Collection! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Love this app -- exactly what we were looking for and they made the installation a BREEZE .... they did it for us :) App lets you make custom variations for each product and charge extra for for them if there is an extra fee. Very versatile and like I mentioned, exactly what I needed. Would highly recommend this app it works great.
simple to install and easy to configurate. Product Customizer does its job perfectly
edit 2015: great customer service, friendly and fast!
I am new to this app, but it is serving me well. The tech support is excellent. I am not tech minded, but I recently had an issue which Kevon in tech support helped me resolve.
Excellent customer service*****
Hello to our friends at Cocodelic Nails
Thanks for sharing your review with us and the community. We're thrilled to learn that Kevon was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Installation is easy and the app is user friendly. Daniel with the support team was able to answer my questions in a timely manner. They also provide great training resources that aid users with the app.
Hello friends at ACF Metals! This is Sean, the Customer Success Manager with Product Customizer :)
Our guy Daniel rocks - so good at installations for stores, and fast troubleshooting. Also I'm happy that our training resources were helpful for you. Wishing ACF Metals tons of success in the coming months & years!
-The Product Options & Customizer Team
This app works like a charm. I needed customer support for an issue which turned out not to be related to this app & I received above and beyond friendly support! Very happy customer. Would highly recommend.
Nice app, user friendly and complete.
Excellent customer service, perfect answers and problem solving.
Hello to our friends from Monza Store
Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-)
-Melissa & The Product Options & Customizer Team
Love this app. Very easy. I just wish I could preview the photo uploads before I add them to the cart. Besides that awesome and user friendly!