Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

April 15, 2023

Vraiment top ! Le support client est disponible et très réactif, mon problème a était régler immédiatement !

InstaBoost I Followers Instagram
France
9 months using the app
Product Customizer replied April 17, 2023

Bonjour à nos amis d'InstaBoost I Followers Instagram

Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès !

Acclamations,
Pushpesh et l'équipe d'assistance du personnalisateur de produit

February 27, 2023

The Product Customizer App works great. They worked with me to help get the app properly installed and running on my website

Bourbon City Barkery
United States
9 months using the app
Product Customizer replied March 1, 2023

Hello to our friends at Bourbon City Barkery

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

August 31, 2016

We use the Product Customizer app to offer embroidery on our site. It is by far the best solution we've had on any platform. Technical support was excellent. ShopStorm were able to do what no other app developer could - they made sure this app functions perfectly in our ajax cart and integrates seamlessly with our external systems. This is absolutely the best solution for embroidery on Shopify.

Sleepyheadsstore
United States
9 months using the app
September 3, 2022

Excellent customer service, they helped me with some issues and helped to modify our store...........

DeadFast Racing
Australia
9 months using the app
Product Customizer replied September 4, 2022

Hello to our friends at DeadFast Racing

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

June 29, 2014

Love the product customizer - makes it easy to add options to products. Support is fantastic also. I had one minor issue with the code snippets on a new theme and Max Rice at Shopstorm, resolved the issue, quickly, efficiently and professionally. you can ask for anything more!

Paul W

New Hope Soap
United States
9 months using the app
January 26, 2021

Product Options and Customizer is a Great App that allowed us to setup our product options quickly. Their amazing support team provided fast support when we needed it.

HartCo. Home & Body
Australia
9 months using the app
Product Customizer replied January 27, 2021

Hello to our friends from HartCo. Home & Body

Thanks for leaving us this fantastic review! We’re glad we could assist and we're pleased our efforts resonated with you! :-) We wish you and your store all the best online!

-Melissa & The Product Options & Customizer Team

October 25, 2013

These features should come as standard in Shopify, but seeing as they don't this is the best way of getting them.

Really simple to use, nice and cheap and not overcomplicated with too many features.

Candygeeks
United Kingdom
9 months using the app
March 25, 2021

Great customer service, easy to use app, highly recommended to anyone who is looking for an app with different variants.

Novalico
United States
9 months using the app
Product Customizer replied March 29, 2021

Hello to our friends from Novalico

We are happy we could assist! Thank you for leaving us this awesome review :-)

-Melissa & the Product Customizer Support Team

February 9, 2022

I've used this app off and on many years. Since have come back again to use it and it's definitely worth it. It's pretty pricey for an app, so that is a downfall.. And with the 8-12 span of responses due to being in 2 different parts of the world. But it's still worth it.

That's The Cake Bakery
United States
9 months using the app
Product Customizer replied February 9, 2022

Hello to our friends from That's The Cake Bakery

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

July 8, 2014

This app is such a time saver and simple to use! I'm giving it 5 stars not only based on the app itself, but also the developers' customer service! At first, I ran into a problem; it wasn't showing any of my saved sets. I was disappointed because I needed it to work. I have a LOT of variants. I contacted them and they got back to me very quickly! They worked on it until it was fixed and they updated me every step of the way. Not only is the app great, but so are their people!!

Trough Creek Candle Co.
United States
9 months using the app