Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable product options and user-friendly setup, ideal for businesses needing extensive product customization. It's praised for its reliability and compatibility with Shopify 2.0 themes. The customer service, especially Shevaughn and Nicoz, is commended for quick responses and effective problem-solving. The 24/7 live chat tech support is valued for its efficiency. A free plan is available for merchants with limited customization needs.

January 8, 2022

very good ,he helps me fix issue , very useful , pls give him high salary .thanks , recommend .and have a good day

wemarchjuly
China
4 months using the app
Product Customizer replied January 10, 2022

Hello, friends at wemarchjuly

Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support!

Tanu & The Product Customizer Support Team

April 23, 2020

We've been using Product Options and Customizer for 3 years now. Our customization business relies on it! With our new site and new updates it's even cleaner and easier to use. Recommend!

Five Ultimate
United States
4 months using the app
Product Customizer replied April 24, 2020

Hello friends from Five Ultimate!

Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and easy to use :) We're pretty proud of it! Sure hope your Five Ultimate is extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

April 30, 2021

I had a small problem with the app not allowing customers to change their variants. I contacted the app support and Sheniel responded very fast, she helped me extremely fast and had my site back up and running. Sheniel was very polite and helpful.

OKIESUBLIMATION
United States
4 months using the app
Product Customizer replied May 4, 2021

Hello to our friends from OKIESUBLIMATION

Thank you for leaving us this thorough review! We really appreciate it!

-Melissa & the Product Customizer Support Team

October 18, 2017

This app works great! Attaching image files to custom orders makes Shopify 10x more useful to our business.

Primeshirts
United States
4 months using the app
February 13, 2022

I'm new to the app. I already love the customer support and how their app operates. I can finally give my customers the proper personalized shopping experience they deserve!

TeeGamers
Bahrain
4 months using the app
Product Customizer replied February 14, 2022

Hello to our friends from TeeGamers

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 16, 2022

Amazing customer service and fast setup!! I had a tough time getting started but was able to get things going.

Midwest Kernel Company
United States
4 months using the app
Product Customizer replied February 18, 2022

Hello to our friends from Midwest Kernel Company

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

February 13, 2022

Been using this app across several stores now for quite some time. It has generated me a lot of sales. Customer service team is fast to respond as well. Highly recommend.

Shop Auto Apex
United States
4 months using the app
Product Customizer replied February 14, 2022

Hello to our friends from Shop Auto Apex

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

April 21, 2017

Works great, does what it says it should

Lil Sprout
South Africa
4 months using the app
December 21, 2016

The app is very efficient for what I do. It is fast and easily accessible.
The staff support is great also, assisting me in my needs and ensuring that the product worked well for me.

Cartoon Candy Caricatures
United Kingdom
4 months using the app
January 24, 2023

Great app with better support. Special shoutout to Sheniel. The support i received was so good it made me question my mere existence here on this Earth. She made sure my requests were taken care of in a way i have never seen before. I have never written a review in my life, but this life changing experience made me take the time to let the world know about the good customer support by Sheniel. Thank you again and i'm toying with the idea of making more customizations to our shop to potentially receive additional support from Sheniel.

Cryptochips
United States
4 months using the app
Product Customizer replied January 27, 2023

Hello to our friends atCryptochips

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team