Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

October 18, 2013

This app was a huge help to my business. I make custom dog coats with many options. The combinations I am able to offer my customers with this app are just about endless. Thanks!

Schnoodleware Dog Toys
United States
3 months using the app
May 11, 2016

Product Customizer is exactly what I wanted. I tried two other apps before this one and neither of them were quite right. It is easy to install and I was able to choose drop down boxes and now also check boxes for product variants. Also the app will add up prices for the different product options and the customer can see it as a total which some of the apps can't do. The other thing that is awesome is the customer service. Beka has been really great in customizing the look and feel of the app, answering my dumb questions and is really fast at getting back to me. It has been a great experience all round. I can't recommend them highly enough.

Finom Catering
New Zealand
3 months using the app
April 17, 2013

This App is AWESOME! And Denis is great. Because of the large number of variants we have per product (with custom engraving), this App gives us the flexibility to setup products how we want to – no longer limited by the 100 variant cap. The flexibility is great and very easy to use. And once you create a template, you can use it on the next product with a click of a button, eliminating any need to type the variables again. I can't imagine living without this – just wish it would have come out sooner!

Texas Timber Bat Co.
United States
3 months using the app
February 7, 2022

I have a coffee shop and used this for online ordering wanting to add all the customisations for coffee selection. The team at product customizer in particular Aman was super helpful and worked through setting this up with me. They are awesome. Highly recommended!!

Ash's Brew2u
Australia
3 months using the app
Product Customizer replied February 8, 2022

Hello to our friends from Ash's Brew2u

We’re pleased that Aman was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Aman know that his assistance is greatly appreciated. We wish you and your store great success! We appreciate the high recommendation!

Tanu & The Product Customizer Support Team

October 26, 2016

Product Customizer is a great app! It has not only succeeded where others have failed, but their customer service is on point. Superhero Kim has truly lived up to her name! I would recommend this app to anyone trying to add customization features to any of their products. - M. Strang, Co Owner, Madame Lure Co.

Madame Lure
United States
3 months using the app
November 20, 2020

This app was everything we needed. Also you can't beat the price for what you get and the support. I had an issue when I switched themes and they fixed it for me within an hour.

Wanna Go Create
United States
3 months using the app
Product Customizer replied November 24, 2020

Hello to our friends from Wanna Go Create

Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-)

-Melissa & The Product Options & Customizer Team

April 7, 2021

great service and Sheniel helped me with what i needed! I needed to customise a product but its unfortunate i couldnt add what i needed to my home page

The Tipsy Tapster
Australia
2 months using the app
Product Customizer replied April 9, 2021

Hello to our friends from The Tipsy Tapster

Thank you! Thank you! Thank you! We will let Sheniel know her assistance was greatly appreciated ;-) We wish you and your store all the best!

-Melissa & the Product Customizer Support Team

December 15, 2022

The support person Amen is extremelhy knowlegdable of the product application. He went above and beyond with assisting me with my very complex product category and pricing logic. I look forward to working with him to complete the second phase of setup.

KooKoo Crazy Gourmet Popcorn, LLC
United States
2 months using the app
Product Customizer replied December 16, 2022

Hello to our friends at KooKoo Crazy Gourmet Popcorn, LLC

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

July 26, 2021

I was having a problem with the app adding a list of prices for one item. Sheniel was very helpful and patient with me as she helped me resolve my issues and retain the app. Thank you so much Sheniel!!

Miss Angel's Make It Personal, LLC
United States
2 months using the app
Product Customizer replied July 27, 2021

Hello to our friends from Miss Angel's Make It Personal, LLC

Yolanda, We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
-Pushpesh & the Product Customizer Support Team

November 21, 2022

Great app and has amazing customer service! Tech support is swift to respond. I highly recommend this app!!

Tinyexplorersboutique
United States
2 months using the app
Product Customizer replied November 21, 2022

Hello to our friends at Tinyexplorersboutique

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team