Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable product options and user-friendly setup, ideal for businesses needing extensive product customization. It's praised for its reliability and compatibility with Shopify 2.0 themes. The customer service, especially Shevaughn and Nicoz, is commended for quick responses and effective problem-solving. The 24/7 live chat tech support is valued for its efficiency. A free plan is available for merchants with limited customization needs.

December 8, 2023

10/10 customer service. Shevaughn was a huge help & very knowledgeable. The app does exactly what i was looking for. Would recommend

Bijoux D'Amour
United Kingdom
24 days using the app
Product Customizer replied December 11, 2023

Hi there Bijoux D'Amour,

We are happy to receive this outstanding review of the app and our team member, Shevaughn. Thank you for acknowledging his assistance that he provided! We are here to help anytime you need us.

The Support Team

January 21, 2024

Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!

Bambi Bags
Australia
3 days using the app
Product Customizer replied January 23, 2024

Hello Bambi Bags,

We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us!

The Support Team

January 26, 2024

It has a variety of features and functions.
Customer service is courteous and responsive.

R+store
Japan
24 days using the app
Product Customizer replied January 30, 2024

Hello R + store,

Thank you for taking the time to leave this review of Product Options & Customizer. We love to hear that you had responsive customer support and that the customization is what you need for your store. We are here if you need us!

The Support Team

January 20, 2024

I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!

K&J Keepsakes
United States
About 2 hours using the app
Product Customizer replied January 22, 2024

Hi there K&J Keepsakes,

Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store.

The Support Team

January 30, 2024

i had some troubles installing the app. but the costumer service was great and fast to solve my problems.

vyncel
Portugal
5 days using the app
Product Customizer replied February 1, 2024

Hi there vyncel,

We appreciate you leaving us this 5-star review and we are glad that you reached out for assistance when you encountered some problems. That is what we are here for and we want to quickly take care of what you need to get your store running the way you want it.

The Support Team

Edited March 18, 2024

Very good customer service !

Safetyin
China
About 2 months using the app
Product Customizer replied January 30, 2024

Greetings Safetyin,

We are happy that you reached out to get assistance and we appreciate you acknowledging the support you received. Thank you!

The Support Team

October 25, 2023

Very Good! Customer service is very fast and solves any issue that may have with the service. Also, these customizations increase my sales and give a better way to customers customize their products.

Inimigo Clothing
Portugal
10 months using the app
Product Customizer replied October 26, 2023

Greetings Inimigo Clothing,

It is great to see this 5-star review and know that Product Options & Customizer is benefiting your sales! Thank you for using our support services to assist you with your customization. We are here if you need us.

The Product Options & Customizer support team

October 30, 2023

This app has been easy to set-up and customize. I have contacted support for a couple of quick fixes due t9 my website theme. They have answered quickly and been extremely helpful. Very Pleased!

Three Dogs Farm & Wood Company
United States
About 1 year using the app
Product Customizer replied October 31, 2023

Hi there Three Dogs Farm & Wood Company,

We love to hear that you have had a great experience in setting up your app with the support team! Thank you for this review and please remember we are here to help whenever you need us!

The Product Options & Customizer Support Team

December 4, 2023

Really great app that does exactly what you want it to! The support team are so responsive and helpful should you get stuck or confused! Easy to use, easy to customize, fantastic for your store

The Bauble Studio
South Africa
4 days using the app
Product Customizer replied December 6, 2023

Greetings The Bauble Studio,

It is great to hear that Product Options & Customizer has been a great app for your store. We are happy that the support team was able to quickly assist you and help you customize the options you needed to promote success. Thanks for taking the time to recognize us!

The Support Team

January 26, 2024

Its a great product and they are very helpfull for showing what the app can do !! taking a lot of time !

PersonalGlasses
Netherlands
About 9 hours using the app
Product Customizer replied January 30, 2024

Hi there PersonalGlasses,

Thanks for acknowledging our support team and leaving this review. We love to help merchants navigate through the product to assist in getting all of the options that you need. Let us know if you need anything!

The Support Team