Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 13, 2023

great customer service, nice & easy app to understand. recommend.
will definately keep using this app for future websites

Earthing Accessories
Australia
Time spent using app: About 8 hours
Product Customizer replied April 17, 2023

Hello to our friends at Earthing Accessories

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 13, 2023

Product is great and the support from Sheniel was fantastic. She spent time making sure the product options were exactly what I wanted and solved all my problems. Couldn't speak highly enough of the whole experience.

Sunny Day Studio
Australia
Time spent using app: 4 days
Product Customizer replied April 13, 2023

Hello to our friends at Sunny Day Studio

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

April 7, 2023

Had exactly what I needed - couldn't figure out my Font Picker, customer support fixed it for me within an hour of contacting them. I only need this for a single product so it's completely FREE.

DetailedDriver
United States
Time spent using app: About 8 hours
Product Customizer replied April 10, 2023

Hello to our friends at DetailedDriver

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

April 3, 2023

Very helpful customer service, i got helped by Aman. He did exactly what we asked for, with patience :)

Calcaño Cosmetics
Netherlands
Time spent using app: 8 days
Product Customizer replied April 3, 2023

Hello to our friends at Calcaño Cosmetics

Thank you for the glowing review. We're thrilled to learn that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 2, 2023

I purchased this app and contacted the customer service team who assisted me in setting up the various options I needed to suit my products. I was having difficulties creating the options, so a member of the team created these for me and then got online through a Google Meeting and showed me step by step how to create the options. Fantastic customer support. I would highly recommend this app as their customer support is fantastic.

Glossy Horse Shoes
Australia
Time spent using app: About 6 hours
Product Customizer replied April 3, 2023

Hello to our friends at Glossy Horse Shoes

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

March 31, 2023

Aman was very efficient and knew his stuff, very helpful. Thanks for your help, solved the problem nice and quickly

Scandi Blocks
United Kingdom
Time spent using app: About 5 hours
Product Customizer replied April 3, 2023

Hello to our friends at Scandi Blocks

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

March 31, 2023

Sehr guter Service
COOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL :)

Otino
Germany
Time spent using app: About 14 hours
Product Customizer replied April 3, 2023

Hello to our friends at Otino

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited March 31, 2023

The customer service is quick and very helpful - really appreciated the help as I was very frustrated and they solved my issue(That was my fault) very quickly. (Aman is who helped me)

Maezer's Lasers
United States
Time spent using app: 2 days
Product Customizer replied April 3, 2023

Hello to our friends at Maezer's Lasers

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

March 30, 2023

Good app. Helped me customise my products! Cooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooool

ICMT Products
Romania
Time spent using app: 5 days
Product Customizer replied April 3, 2023

Hello to our friends at ICMT Products

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited April 4, 2023

I recently encountered an issue with the "option requirement" feature in Product Options, and was fortunate enough to receive assistance from Sheniel, one of their technical support specialists. I feel compelled to share my experience and highlight the exemplary service I received.

From the very beginning, Sheniel proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue.

Sheniel's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of the issue I was facing and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty.

In addition to his technical prowess, Sheniel displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience a positive one.

Overall, I cannot express enough gratitude for Sheniel's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I am now able to use the "option requirement" feature with confidence and ease. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Sheniel.

Camila's Patisserie
United States
Time spent using app: 6 days
Product Customizer replied April 3, 2023

Hello to our friends at Camila's Patisserie

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team