Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for organizing extensive product descriptions, making them more user-friendly and professional. It's praised for its easy installation, intuitive interface, and customization options. The app seamlessly integrates with Shopify themes and maintains excellent performance even after theme updates. Merchants appreciate the exceptional customer service, quick response times, and effective problem-solving. The app is also noted for its cost-effectiveness and significant value addition to businesses.

October 23, 2017

The FAQ Accordion has not worked properly for me. I sent a message for help so I am awaiting a response. It's taking a while for assistance.

Puppy Envy
United States
5 months using the app
December 13, 2021

Very useful app. Unfortunately, customer service does not respond if you need help or have questions.

Vitori Design
United States
6 days using the app
NexusMedia OÜ replied December 13, 2021

Hi there,

I'm really sorry your experience with our support was not a positive one. But I've just checked our ticket system and my colleague replied you in 40 minutes after we get your request. Unfortunately, looks like you never received our email for some reason...

I've just tried to contact you from my personal email, hope that email will find you well. Or you could just add our support email support@nexusmedia-ua.com to the white-list and contact our support again, our support team will get back to you ASAP.

Best,
EasySlide team