Anmeldelser (454)
Afgræns
-
Efter bedømmelse
I thought it was great until I realised it was interfering with other apps, such as translation apps to have my store in multiple languages. Everything turned to English.. Also it started combining tabs that I had only selected for 1 product, yet with some products, an extra tab was added to the product page... Very annoying. Off to the next app. This was a waste of precious time.
Hi there,
Thanks for your feedback, and we're sorry to hear you had this experience.
Many of our merchants successfully use EasyTabs alongside various translation apps with no issues. It's possible there was a specific conflict with the translation app you're using — and in such cases, our 24/7 support team is always ready to help and resolve the issue ASAP.
Regarding the tabs showing up on the wrong products — EasyTabs supports two types of tabs: Standard (based on headings in the product description) and Shared. Extra tabs may have appeared if there were headings in the product content that matched the structure used for Standard tabs. If you could share a specific product where this happened, we'd be happy to take a look and fix it.
We understand how valuable your time is, but if you decide to give EasyTabs another try, our support team will gladly help you set everything up the way you need - just reach out at support@nexusmedia-ua.com.
Best regards,
NexusMedia Team.
I just had to update my review. After 2 days of struggle and spending time to learn how to make tabs with this I suddenly found so many spammy tabs on different product pages I hadn't even made. If you love your work don't get anywhere near this app. It is a total mess you will regret to add. I wonder where all these positive reviews came from.
Hi there,
I'm really sorry for any inconveniences and troubles caused. Our app never adds any content or links that could be considered as spam, unless you add that content in the app settings or your product description text.
What most probably happened is your product descriptions already had some Headings that our app was configured to convert to Tabs. Please let me explain. Our app has an option to create tabs (Standard tabs) based on your product description text, i.e. our app actually splits your product description text onto several tabs with special formatting (Heading 5, for example). If product description of some particular product doesn't contain any Heading 5 headings, there won't be any tabs. And to other product you could add several tabs adding several headings, i.e. with our app each product could have its own set of individual tabs, that's how our app supposed to work. Most probably that's why some of your products did not have tabs while others had some tabs.
I'm really sorry our app behaviour was confusing and we'll do our best to improve our UX, but again we never any content to your website that could be considered as spam.
Thanks,
EasyTabs team
I installed this app to try it. After realising it wasn't what we were after I removed the app however when I did this it has left behind a snippet of code which has ruined our product pages. We are now trying to find a developer who can resolve the issue left behind by this app. Maybe a one off but i am extremely disappointed.
This app cause major problems when I decided to uninstall it. My unique descriptions does not work anymore. It was not fully uninstalled as some elements such as the word "Description" is still visible on my product pages. Please sort this our.