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So far this app is delightful. Great idea guys! Works like a charm. Already upgraded to pay as you go.
Hey there, thank you so much for the kind words! Glad it works like a charm for you :) Let us know if there's anything we can help with at all.
- Jamie
This app is a game changer for writing product descriptions. Really impressed with the UI/UX, and the customer service has been literally the best support I have ever had from a Shopify app. I would absolutely recommend any ecomm store with creative copy needs to give them a chance.
Thank you very much for the review! We're glad to hear that that you like our app — I'll be sure to pass on your kind words to the team!
Let us know if you ever need any further assistance :)
- William
I really like how simple it is to use, with clear quick tips and intuitive UI. This would save our business loads of brainwaves and time in generating creative product content. Look forward to seeing this app grow strength to strength and help us scale our e-commerce business too!
Thank you for your review! Really appreciate it and happy to hear that you are enjoying using the app. Looking forward to seeing your business grow too 🚀
- Jason
Excellent! I am surprised how good it is! And I am a copywriter and know many AI writers! Well done team!
Thank you so much for the kind words! Really glad to hear that you like it. Please let us know if we can help with anything at all :)
- William
I was truly shocked at the quality of the descriptions that were created by the AI. I really struggled coming up with copy on my own - so thrilled to have a partner in this now!
Thank you for the kind words! Quality is something we really focus on, so we're glad to hear this :) Let us know if there's anything we can help with.
- Jamie
The AI has the best tone - minimal editing required! I use this app on multiple stores and have recommended to others.
Thank you so much for your kind review! We really appreciate it. Let us know if there's anything we can help with at all :)
- Jamie
Good solution, but downgrading it to three stars. We are using this to rewrite our product descriptions, and we are finding too many similarities across products. Many sentences are recycled over and over, which makes descriptions look similar. It would be great to have a wider range of possibilities to make it look more natural and original. It would also be helpful to set different tones for product descriptions.
Hi Frank, thank you for your feedback.
I am so sorry to hear that you didn't have a good experience with our app and support team.
I've sent an email your way and we tried reaching out on the phone to see if we could help to find a solution as well. I apologize if you felt that you were incorrectly charged and didn't receive a response from support. Subscription charges are automatically triggered each month until cancellation as credits are topped up at the end of each subscription month.
I've reached out and given you my direct email as well—appreciate if you could follow up there and we'll do our best to see how we can turn your experience into a positive one.
Joshua
Co-founder