DORO Custom Product Designer
يلبي أعلى معاييرنا للأداء والتصميم والتكامل. تعرف على المزيديُفتح في نافذة جديدة
المراجعات (171)
تحسين النتائج
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حسب التقييم
I had a few questions about how the product options were showing up, but the support team was really helpful and walked me through everything. The app looks great, and setting it up was quick and easy. It’s easy to use, and the customization options helped me display my product choices the way I wanted. Overall, I’ve had a really good experience with the app and the support team!
Funktioniert überhaupt nicht, also wirklich nichts funktioniert. Es gibt keine Testphase, die Gestaltung funktioniert nicht, der Designdownload ebenfalls nicht. Frechheit.
Hi Regio Trade GbR,
This is Dipen from the Product Designer App Support Team. We really apologize if you have faced any issue in the app.
We have checked from our side and from some of our current customers and app is working fine. It might be possible there was some product setup issue caused from your end. Also we didn't receive any support request from you about any issue.
We have tried to connect with you on Whatsapp after this review and are waiting for your reply to help you to set up a customizable product.
Our customers are top priority for us so please feel free to contact us any time through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.
Regards,
Dipen
Product Designer App Support Team
Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull :)
Your positive review is a shining example of what makes our job so rewarding. We're thrilled to hear that you had a great experience with us and that our products/services met your needs. Your feedback lets us know that we're on the right track and motivates us to keep pushing forward. We're grateful for your support and for taking the time to share your experience with others.
Good app! Just started working with it. Support is great.
Thank you for the fantastic review! 😊 We're glad to hear that you're finding the app helpful and that our support team has made a great impression. If you need any assistance as you continue working with the app, feel free to reach out. We're here to help!
I received help from the Product designer to fix an issue my site was having. I'm extremely happy that they were able to resolve in short time.
I really like this app because it presents a very simple, easy-to-understand user interface to my customers. It meets my business need when it comes to easily allowing my customers to make their custom design.
They also responded fast after 3 days from the time I emailed them (they're off on that weekend). And they solved my tech problem in relation to their app.
The things that didn't meet my business need was it currently only supports the store's default currency, when my store supports multi-currencies. I also do not know how it integrates to my preferred print-on-demand provider, although the product description in the Shopify app store says that they do support it.
I'll definitely reconsider this app in the near future, when those business needs above are timely addressed.
If you don't have those business needs like mine, then this app maybe for you!
Thank you for your detailed and thoughtful review! 😊 We're so glad to hear that you found the app simple and easy to use for your customers. Your feedback about multi-currency support and integration with your preferred print-on-demand provider is greatly appreciated—we're always looking for ways to improve and meet more business needs.
We truly appreciate your patience and are happy we could resolve your technical issue. If we introduce these features in the future, we’d love to have you back! 🚀
Wishing you all the best, and thanks again for sharing your experience! 💙
On the first day, I was pleased with the customer service. However, on the second day, when I had additional questions, the response time was noticeably slower. I inquired about extra features and was informed that while these were available, they required an upgrade to a higher-tier plan ($49.99 per month). I accepted the higher price on the condition that I would receive the requested features. Unfortunately, after waiting two days for a demo without any follow-up, I decided to switch my custom product designer to “CUSTOMIFY.” I now find that this new design editor (Customify) better meets my needs and includes all the necessary features.
Thank you for your feedback! We're glad to hear that you were initially pleased with our customer service. We did try to connect with you via email but didn't receive a response initially. Once we were ready to show the demo, we shared it and made ourselves available to connect during business hours.
Regarding the additional features, we appreciate your understanding of the plan upgrade. Our goal is to ensure you receive the best value and the features you need. If there’s anything specific we can do to improve your experience, please let us know—we're happy to help!
We truly appreciate your support and would love the opportunity to enhance your experience with our app.
Strong editor, focused mostly on multi-object placement that includes user-driven manipulation of text, stickers, colors, etc. I recommend this for those of us wanting to provide maximum design freedom to the customer while maintaining control of what the customer is capable of doing.
The customer-facing UI feels like a typical simplified graphic editor similar to Pixelmator but stripped down to whatever options you choose for the user to have, and this is perfect for layered designs that customers want to make on-screen.
There are no bounding boxes or static text fields, so all custom text will be placed by the user during customization as well as any uploaded or preset art you've got for them. Text objects must be created by the user independent of your preset.
Since this one didn't quite suit my needs at the moment, I'll be trying something else, but there is a real advantage here to a few of the features I've seen here:
- Vectorized exports (assuming it does not include the background)
- Instant support
- Stencil & art collection organization
- Quick loading
Suggestions:
- Implement bounding boxes to limit appropriate object locations
- Create a static text object driven by user text input that fits within a defined bounding box
- Background removal for uploaded art
- Remove 700x1000 aspect ratio limit on masks
- Allow for the addition of help tags in the customer UI
Thank you for your detailed and insightful 5-star review! 🌟 We're delighted that you found the editor powerful and well-suited for providing design freedom while maintaining control over customization options. Your thorough feedback on the customer-facing UI, layered design capabilities, and the benefits of vectorized exports, instant support, and quick loading is truly appreciated.
We also value the constructive suggestions you’ve shared. Features like bounding boxes, static text objects, background removal, and more flexible mask aspect ratios are excellent ideas that align with the goals of improving customization experiences. We'll certainly pass these along to our development team for consideration in future updates.
Although our app didn’t quite meet your needs at this time, we’re grateful for the opportunity to be a part of your journey. Please don’t hesitate to reach out if you decide to revisit us in the future or have additional feedback to share. Wishing you all the best in finding the perfect solution!
I recently used custom product designer to create my own product, and I have to say that my experience was extremely positive.
First of all, I found the module interface to be consistent and user-friendly. The customization options were clear and well-organized, making it easy for me to navigate through the different steps of the process. In addition, I really appreciate the responsiveness of the customer service who helped me with my configuration today. I recommend !
Thank you so much for your kind words and for choosing our Custom Product Designer! We're thrilled to hear that you had such a positive experience creating your own product.
It's fantastic to hear that you found our module interface intuitive and user-friendly. We strive to make the customization process as seamless as possible for our users, so we're glad to hear that you found the customization options clear and well-organized.
We're also delighted that our customer service team was able to assist you promptly with your configuration. Providing excellent customer support is a top priority for us, so we're pleased to hear that you had a positive interaction with our team.
Thank you for recommending us! If you ever need any further assistance or have any questions, please don't hesitate to reach out.
The SB Product Personalizer app works great for customization. Priyanka helped me set up the color variants and also guided me with the bulk add-to-cart feature. The support team is very responsive and provides excellent assistance. Highly recommended!
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that the SB Product Personalizer app is making customization easy for you. 💡 Priyanka and our support team are always happy to help with setup and guidance. 🙌 Your recommendation means a lot to us — we truly appreciate your support! 💖✨
