SB Custom Product Designer

Very disappointing experience with this app. The app stopped functioning automatically, and even after reporting the issue, their support team did not take proper action to resolve it. However, they continued charging the monthly subscription fee without fail.

The customization feature has been non-functional for a long time, affecting. Poor support and lack of accountability. Would not recommend.

Application catastrophique, ce n'était pas top avant, mais depuis la mise à jour, c'est encore plus fastidieux de récupérer les fichiers clients, et encore quand ça fonctionne et que les fichiers ont bien été enregistrés.

Je remets une autre application en route, et je me sépare de celle-ci, malheureusement, c'est énormément de temps perdu.

As a custom apparel business owner, I've found this app to be an absolute game-changer. It integrates perfectly with our Shopify store and makes the personalization process smooth for our customers. The tools for creating custom designs are easy to navigate and have really helped us deliver high-quality, tailored products.

I've been using this app on Shopify for a few months now. I suddenly ran into a few issues recently, but the support team resolved them very quickly. Because of this, I find it a great app for letting my customers personalize their products on my site.

This is a very good app for personalization and customization. It has helped me a lot in making everything work exactly the way I want. The app is easy to use, reliable, and offers many useful features. What I appreciate the most is the support team. They are very responsive and quick to help whenever you run into a problem or need assistance.

Great customer service and easy to navigate, overall helps me with better customization. This app really helps bring my customers apparel to life not only are my customers able to see there apparel as a mock up but it allows me to successfully achieve what the customer is looking for, overall elevating both my business and client relationships!

Immer wieder Probleme, welche sie anscheinend nicht richtig lösen können. 1x Bestellung wurde gar nicht angezeigt, sodass ich diese nicht ausführen konnte. 2x die falschen Dateien bei einer Bestellung hinterlegt, sodass ich es fast falsch ausgeführt habe (Gott sei Dank noch einmal Rücksprache mit dem Kunden gehalten, weil mir das Design merkwürdig vor kam). Die Oberfläche für das Smartphone ist auch nicht ideal.
Das Positive an der App ist jedoch die Handhabbarkeit mit dem Computer und der Support (meistens).

I highly recommend this company. Their team was incredibly helpful from the start—they didn’t hesitate to jump in, even going as far as adding a product for me and showing me exactly how to use the app.

The support made the entire process smooth and easy to understand. If you’re willing to be patient and grow with them, this platform has everything you need to build something great.

Excellent Support from Jay!

Jay was incredibly helpful in getting my website and app set up exactly as needed. He took the time to understand all of my questions, explained everything clearly, and made the entire process smooth and stress-free. His knowledge, patience, and attention to detail were outstanding. I really appreciated how thoroughly he addressed every concern and ensured everything was working properly before finishing. Highly recommend Jay for anyone needing reliable and professional technical support. Thank you for the great service!

Solid support from start to finish. The team was responsive, helpful, and made the whole process easy. Any questions I had were answered quickly, and they went the extra mile to ensure everything was sorted smoothly. Really appreciate the reliability and professionalism, highly recommend.