SB Custom Product Designer
Atende aos nossos mais altos padrões de desempenho, design e integração. Saiba mais Abre em nova janela
Avaliações (146)
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Incredibly robust tool with a quick response team.
Hi ,
Thank you for the fantastic 5-star review! 🌟 We're thrilled to hear that you find our tool robust and our response team quick. Your satisfaction is our top priority, and it's great to know we're meeting your expectations.
If you need any further assistance or have any more feedback, feel free to reach out. We're here to help!
Best regards,
SetuBridge Team
I don't want to be mean and make bad comments publicly, but if you have any self-respect, then don't install this. The price corresponds to the quality.
Hi, foralltastes.lv,
Thank you for taking the time to share your feedback, and we sincerely apologize for any inconvenience you may have experienced with our app. We truly value your input, and your comments are crucial in helping us enhance the quality of our service.
We understand that you've had a less-than-ideal experience, and we would appreciate the opportunity to learn more about the specific issues you encountered. If you could provide additional details or share any specific concerns, it would be immensely helpful for us to address and improve upon them.
Our goal is to ensure the satisfaction of our users, and your feedback plays a vital role in guiding us toward that objective. If there's anything specific you'd like assistance with or if you have suggestions for improvement, please feel free to reach out to our support team directly.
Once again, thank you for your feedback, and we genuinely appreciate your insights.
Best regards,
SetuBridge Technolabs
Great app! It made customizing my clothes on the website quick and easy. The support team was very responsive, helpful, and resolved my queries fast. Highly recommend!
Customer support is super quick and professional ! thanks Jay
Thank you so much for your 5-star review! We're thrilled to hear that Jay provided you with quick and professional support. Your kind words mean a lot to us and motivate our team to continue delivering excellent service. 😊
Funktioniert überhaupt nicht, also wirklich nichts funktioniert. Es gibt keine Testphase, die Gestaltung funktioniert nicht, der Designdownload ebenfalls nicht. Frechheit.
Hi Regio Trade GbR,
This is Dipen from the Product Designer App Support Team. We really apologize if you have faced any issue in the app.
We have checked from our side and from some of our current customers and app is working fine. It might be possible there was some product setup issue caused from your end. Also we didn't receive any support request from you about any issue.
We have tried to connect with you on Whatsapp after this review and are waiting for your reply to help you to set up a customizable product.
Our customers are top priority for us so please feel free to contact us any time through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.
Regards,
Dipen
Product Designer App Support Team
Best Product Personalizer. Great Customer Service
Thank you so much for your amazing review! 😊✨
We’re truly happy to hear that you found our app to be the best Product Personalizer and that you had a great experience with our customer service 🙌💙 Reviews like yours really motivate our team and remind us why we love what we do every day.
If you ever need any help, have questions, or want to explore more features, we’re always just a message away 🤝😊 We’re here to make sure everything runs smoothly for you and your store.
Thanks again for your kind words and for being such a wonderful part of our community 🌟🚀
Wishing you lots of success and happy selling! 💖🛍️
Good app! Just started working with it. Support is great.
Thank you for the fantastic review! 😊 We're glad to hear that you're finding the app helpful and that our support team has made a great impression. If you need any assistance as you continue working with the app, feel free to reach out. We're here to help!
developers are extremely friendly and willing to help
I really like this app because it presents a very simple, easy-to-understand user interface to my customers. It meets my business need when it comes to easily allowing my customers to make their custom design.
They also responded fast after 3 days from the time I emailed them (they're off on that weekend). And they solved my tech problem in relation to their app.
The things that didn't meet my business need was it currently only supports the store's default currency, when my store supports multi-currencies. I also do not know how it integrates to my preferred print-on-demand provider, although the product description in the Shopify app store says that they do support it.
I'll definitely reconsider this app in the near future, when those business needs above are timely addressed.
If you don't have those business needs like mine, then this app maybe for you!
Thank you for your detailed and thoughtful review! 😊 We're so glad to hear that you found the app simple and easy to use for your customers. Your feedback about multi-currency support and integration with your preferred print-on-demand provider is greatly appreciated—we're always looking for ways to improve and meet more business needs.
We truly appreciate your patience and are happy we could resolve your technical issue. If we introduce these features in the future, we’d love to have you back! 🚀
Wishing you all the best, and thanks again for sharing your experience! 💙
On the first day, I was pleased with the customer service. However, on the second day, when I had additional questions, the response time was noticeably slower. I inquired about extra features and was informed that while these were available, they required an upgrade to a higher-tier plan ($49.99 per month). I accepted the higher price on the condition that I would receive the requested features. Unfortunately, after waiting two days for a demo without any follow-up, I decided to switch my custom product designer to “CUSTOMIFY.” I now find that this new design editor (Customify) better meets my needs and includes all the necessary features.
Thank you for your feedback! We're glad to hear that you were initially pleased with our customer service. We did try to connect with you via email but didn't receive a response initially. Once we were ready to show the demo, we shared it and made ourselves available to connect during business hours.
Regarding the additional features, we appreciate your understanding of the plan upgrade. Our goal is to ensure you receive the best value and the features you need. If there’s anything specific we can do to improve your experience, please let us know—we're happy to help!
We truly appreciate your support and would love the opportunity to enhance your experience with our app.
