Custom Product Designer Studio , 34 則評價
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The app didn't work at the beginning, but the costumer Services was amazing, in 2 days, they fix the problem... and then we need a different configuration of the app and they change it in 2, so, the app works well, but the services and customize of them is better. about the app, even in mobile view, works, so, that was something that we need, and they helped us with that.
Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.
this app doesnt work
Hello,
We apologize for the inconvenience you've experienced with our app. We're committed to providing a positive user experience, and we would like to address and resolve the issues you're facing. Could you please provide more details about the specific problems you encountered so that we can investigate and find a solution?
Your feedback is important to us, and we want to ensure that you have a seamless experience with our app. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issues.
If you have any specific concerns or if there's anything else you'd like to share, please feel free to reach out.
Best regards,
SetuBridge Team
Their app doesnt even work, they said they would get it working and during that time the free trial ran out, and they charged us the monthly fee, still doesnt work, uninstalled. Not happy about this company nor their app. It is as if it is a fake app only get your account charged the fee. Total rip off.
We apologize for the inconvenience you faced during your interaction with us. Your feedback is important, and we're working diligently to understand and address the issues you've raised. Our team is actively reviewing our processes to prevent similar occurrences in the future. Please allow us the opportunity to make amends and provide you with a better experience moving forward.
I don't want to be mean and make bad comments publicly, but if you have any self-respect, then don't install this. The price corresponds to the quality.
Hi, foralltastes.lv,
Thank you for taking the time to share your feedback, and we sincerely apologize for any inconvenience you may have experienced with our app. We truly value your input, and your comments are crucial in helping us enhance the quality of our service.
We understand that you've had a less-than-ideal experience, and we would appreciate the opportunity to learn more about the specific issues you encountered. If you could provide additional details or share any specific concerns, it would be immensely helpful for us to address and improve upon them.
Our goal is to ensure the satisfaction of our users, and your feedback plays a vital role in guiding us toward that objective. If there's anything specific you'd like assistance with or if you have suggestions for improvement, please feel free to reach out to our support team directly.
Once again, thank you for your feedback, and we genuinely appreciate your insights.
Best regards,
SetuBridge Technolabs
Fantastic app. Great customer service, always helping and giving solutions since minute one. Several personalization options. I truly recommend it.
We're delighted to read your positive review! Knowing we've made your experience memorable is incredibly rewarding. Thank you for choosing us, and we're excited to welcome you back soon.
The function is very good, but the uploaded template image can only show half, I think this is a bug, please solve it as soon as possible
Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your experience with our company fell short of your expectations.
We strive to provide excellent service to all of our customers, and we are disappointed to learn that we did not meet your needs on this occasion. Your satisfaction is important to us, and we would like to make things right.
Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better
I just started selling customizable garments and this app is all I needed, very straight forward, simple to use and the devs are super helpful and fast with some customization I needed. strongly recommend
We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.
Had a couple of issues on setup but the team at Setubridge were excellent and swiftly fixed the problem. They went to the trouble of making a short video in both instances showing that they had fixed the problem. This product deserves to be successful just needs a little more documentation which I am sure will be forthcoming.
We're glad that despite the initial issues, you believe our product deserves to be successful. Thank you for your support and for choosing SetuBridge.
Wonderful app, and simple to use Install this and you wont be disappointed. Had a few issues at first, but the technical team were straight on it and rectified the issues within 24 Hours
Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.
It's Working well, Very Supportive for my Business. Working all customizable products .... Amazing Support!!!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us & recommend our app. Let us know if you have any other requirements where we could be helpful. Our email address is help.setubridgeapps@gmail.com