SB Custom Product Designer POD

Hi ,

We’re here to help in any case! Could you please connect with our support team directly regarding the issue you faced? We’d be happy to resolve it for you.

Your feedback is important to us, and we’d like to understand what went wrong so we can address your concerns and make improvements.

Looking forward to your response and the opportunity to assist you.

Hi there,

We apologize for the confusion and would like to clarify that we are unable to process the refund as we have not received any charges associated with your app subscription.

SS:https://prnt.sc/J9mlG0d4FjaW

Could you please verify on your end whether the charge has been debited from your account? If the charge has been deducted but we have not received it, we kindly ask that you allow a few days for the payment to reflect.

If the payment still does not show up, we recommend reaching out to the Shopify support team directly, as they manage the app billing system. Shopify controls all payment terms, including any issues related to charges, and will be the best point of contact for assistance.

And about app ,we understand that the app may not meet every store’s needs, and we always focus on improving our services. Our customers are our top priority, and we strive to provide better support and solutions.

If you have any further questions or concerns, feel free to reach out. We're here to help!

We apologize for any confusion. It appears there might be a misunderstanding. We don't have direct access to install apps on customers' stores; app installation must be initiated by the store owner or admin.

However, we're here to help resolve any issues you're experiencing with our app. Please reach out to us directly, and we'll work together to address the browsing history issue and any errors reported on your website.

Please feel free to reach out to us directly so we can assist you further. We're committed to ensuring that our app works seamlessly for you.

Hello,

We apologize for the inconvenience you've experienced with our app. We're committed to providing a positive user experience, and we would like to address and resolve the issues you're facing. Could you please provide more details about the specific problems you encountered so that we can investigate and find a solution?

Your feedback is important to us, and we want to ensure that you have a seamless experience with our app. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issues.

If you have any specific concerns or if there's anything else you'd like to share, please feel free to reach out.

Best regards,
SetuBridge Team

We apologize for the inconvenience you faced during your interaction with us. Your feedback is important, and we're working diligently to understand and address the issues you've raised. Our team is actively reviewing our processes to prevent similar occurrences in the future. Please allow us the opportunity to make amends and provide you with a better experience moving forward.

Hello Custom world,

We apologize for the inconvenience you have faced. We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.

( nodeapps.setubridgeapps.com refused to connect ) this error is the server side and temporary error. we are making sure this will not happen again.

Please feel free to contact us during our support timing (10:00 Am to 7:00 Pm IST) through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.

Thanks & regards,
SetuBridge Support Team

Hi, foralltastes.lv,

Thank you for taking the time to share your feedback, and we sincerely apologize for any inconvenience you may have experienced with our app. We truly value your input, and your comments are crucial in helping us enhance the quality of our service.

We understand that you've had a less-than-ideal experience, and we would appreciate the opportunity to learn more about the specific issues you encountered. If you could provide additional details or share any specific concerns, it would be immensely helpful for us to address and improve upon them.

Our goal is to ensure the satisfaction of our users, and your feedback plays a vital role in guiding us toward that objective. If there's anything specific you'd like assistance with or if you have suggestions for improvement, please feel free to reach out to our support team directly.

Once again, thank you for your feedback, and we genuinely appreciate your insights.

Best regards,
SetuBridge Technolabs

Hi Regio Trade GbR,

This is Dipen from the Product Designer App Support Team. We really apologize if you have faced any issue in the app.

We have checked from our side and from some of our current customers and app is working fine. It might be possible there was some product setup issue caused from your end. Also we didn't receive any support request from you about any issue.

We have tried to connect with you on Whatsapp after this review and are waiting for your reply to help you to set up a customizable product.

Our customers are top priority for us so please feel free to contact us any time through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.

Regards,
Dipen
Product Designer App Support Team