DORO Custom Product Designer
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Very good customer service!
Thank you for the 5-star review! 🌟 We’re so glad to hear that you’re pleased with our customer service. Your feedback is greatly appreciated, and we’re here to help anytime you need!
Incredibly robust tool with a quick response team.
Hi ,
Thank you for the fantastic 5-star review! 🌟 We're thrilled to hear that you find our tool robust and our response team quick. Your satisfaction is our top priority, and it's great to know we're meeting your expectations.
If you need any further assistance or have any more feedback, feel free to reach out. We're here to help!
Best regards,
SetuBridge Team
Very good customer service, quick and good.
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience with our customer service team. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!
Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull :)
Your positive review is a shining example of what makes our job so rewarding. We're thrilled to hear that you had a great experience with us and that our products/services met your needs. Your feedback lets us know that we're on the right track and motivates us to keep pushing forward. We're grateful for your support and for taking the time to share your experience with others.
Good app! Just started working with it. Support is great.
Thank you for the fantastic review! 😊 We're glad to hear that you're finding the app helpful and that our support team has made a great impression. If you need any assistance as you continue working with the app, feel free to reach out. We're here to help!
I had a few questions about how the product options were showing up, but the support team was really helpful and walked me through everything. The app looks great, and setting it up was quick and easy. It’s easy to use, and the customization options helped me display my product choices the way I wanted. Overall, I’ve had a really good experience with the app and the support team!
I received help from the Product designer to fix an issue my site was having. I'm extremely happy that they were able to resolve in short time.
Strong editor, focused mostly on multi-object placement that includes user-driven manipulation of text, stickers, colors, etc. I recommend this for those of us wanting to provide maximum design freedom to the customer while maintaining control of what the customer is capable of doing.
The customer-facing UI feels like a typical simplified graphic editor similar to Pixelmator but stripped down to whatever options you choose for the user to have, and this is perfect for layered designs that customers want to make on-screen.
There are no bounding boxes or static text fields, so all custom text will be placed by the user during customization as well as any uploaded or preset art you've got for them. Text objects must be created by the user independent of your preset.
Since this one didn't quite suit my needs at the moment, I'll be trying something else, but there is a real advantage here to a few of the features I've seen here:
- Vectorized exports (assuming it does not include the background)
- Instant support
- Stencil & art collection organization
- Quick loading
Suggestions:
- Implement bounding boxes to limit appropriate object locations
- Create a static text object driven by user text input that fits within a defined bounding box
- Background removal for uploaded art
- Remove 700x1000 aspect ratio limit on masks
- Allow for the addition of help tags in the customer UI
Thank you for your detailed and insightful 5-star review! 🌟 We're delighted that you found the editor powerful and well-suited for providing design freedom while maintaining control over customization options. Your thorough feedback on the customer-facing UI, layered design capabilities, and the benefits of vectorized exports, instant support, and quick loading is truly appreciated.
We also value the constructive suggestions you’ve shared. Features like bounding boxes, static text objects, background removal, and more flexible mask aspect ratios are excellent ideas that align with the goals of improving customization experiences. We'll certainly pass these along to our development team for consideration in future updates.
Although our app didn’t quite meet your needs at this time, we’re grateful for the opportunity to be a part of your journey. Please don’t hesitate to reach out if you decide to revisit us in the future or have additional feedback to share. Wishing you all the best in finding the perfect solution!
I recently used custom product designer to create my own product, and I have to say that my experience was extremely positive.
First of all, I found the module interface to be consistent and user-friendly. The customization options were clear and well-organized, making it easy for me to navigate through the different steps of the process. In addition, I really appreciate the responsiveness of the customer service who helped me with my configuration today. I recommend !
Thank you so much for your kind words and for choosing our Custom Product Designer! We're thrilled to hear that you had such a positive experience creating your own product.
It's fantastic to hear that you found our module interface intuitive and user-friendly. We strive to make the customization process as seamless as possible for our users, so we're glad to hear that you found the customization options clear and well-organized.
We're also delighted that our customer service team was able to assist you promptly with your configuration. Providing excellent customer support is a top priority for us, so we're pleased to hear that you had a positive interaction with our team.
Thank you for recommending us! If you ever need any further assistance or have any questions, please don't hesitate to reach out.
The SB Product Personalizer app works great for customization. Priyanka helped me set up the color variants and also guided me with the bulk add-to-cart feature. The support team is very responsive and provides excellent assistance. Highly recommended!
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that the SB Product Personalizer app is making customization easy for you. 💡 Priyanka and our support team are always happy to help with setup and guidance. 🙌 Your recommendation means a lot to us — we truly appreciate your support! 💖✨
