Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
February 13, 2024

this app doesnt work

Lucinda's Boutique
United States
15 minutes using the app
SetuBridge replied February 15, 2024

Hello,

We apologize for the inconvenience you've experienced with our app. We're committed to providing a positive user experience, and we would like to address and resolve the issues you're facing. Could you please provide more details about the specific problems you encountered so that we can investigate and find a solution?

Your feedback is important to us, and we want to ensure that you have a seamless experience with our app. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issues.

If you have any specific concerns or if there's anything else you'd like to share, please feel free to reach out.

Best regards,
SetuBridge Team

November 26, 2023

I don't want to be mean and make bad comments publicly, but if you have any self-respect, then don't install this. The price corresponds to the quality.

foralltastes.lv
Latvia
About 3 hours using the app
SetuBridge replied November 28, 2023

Hi, foralltastes.lv,

Thank you for taking the time to share your feedback, and we sincerely apologize for any inconvenience you may have experienced with our app. We truly value your input, and your comments are crucial in helping us enhance the quality of our service.

We understand that you've had a less-than-ideal experience, and we would appreciate the opportunity to learn more about the specific issues you encountered. If you could provide additional details or share any specific concerns, it would be immensely helpful for us to address and improve upon them.

Our goal is to ensure the satisfaction of our users, and your feedback plays a vital role in guiding us toward that objective. If there's anything specific you'd like assistance with or if you have suggestions for improvement, please feel free to reach out to our support team directly.

Once again, thank you for your feedback, and we genuinely appreciate your insights.

Best regards,
SetuBridge Technolabs

July 6, 2023

Their app doesnt even work, they said they would get it working and during that time the free trial ran out, and they charged us the monthly fee, still doesnt work, uninstalled. Not happy about this company nor their app. It is as if it is a fake app only get your account charged the fee. Total rip off.

My Store
United States
4 days using the app
SetuBridge replied August 14, 2023

We apologize for the inconvenience you faced during your interaction with us. Your feedback is important, and we're working diligently to understand and address the issues you've raised. Our team is actively reviewing our processes to prevent similar occurrences in the future. Please allow us the opportunity to make amends and provide you with a better experience moving forward.

November 14, 2022

This is full waste of time worked for 2 days and then stopped working and showing this... ( nodeapps.setubridgeapps.com refused to connect )

Custom world
United States
About 13 hours using the app
SetuBridge replied November 16, 2022

Hello Custom world,

We apologize for the inconvenience you have faced. We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.

( nodeapps.setubridgeapps.com refused to connect ) this error is the server side and temporary error. we are making sure this will not happen again.

Please feel free to contact us during our support timing (10:00 Am to 7:00 Pm IST) through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.

Thanks & regards,
SetuBridge Support Team

September 20, 2022

Funktioniert überhaupt nicht, also wirklich nichts funktioniert. Es gibt keine Testphase, die Gestaltung funktioniert nicht, der Designdownload ebenfalls nicht. Frechheit.

Regio Trade GbR
Germany
14 minutes using the app
SetuBridge replied September 22, 2022

Hi Regio Trade GbR,

This is Dipen from the Product Designer App Support Team. We really apologize if you have faced any issue in the app.

We have checked from our side and from some of our current customers and app is working fine. It might be possible there was some product setup issue caused from your end. Also we didn't receive any support request from you about any issue.

We have tried to connect with you on Whatsapp after this review and are waiting for your reply to help you to set up a customizable product.

Our customers are top priority for us so please feel free to contact us any time through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.

Regards,
Dipen
Product Designer App Support Team