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Thanks again for your help today!!
Thank you so much! 😊 We're glad we could assist you. If you ever need any more help, feel free to reach out. Happy selling! 🚀✨
On the first day, I was pleased with the customer service. However, on the second day, when I had additional questions, the response time was noticeably slower. I inquired about extra features and was informed that while these were available, they required an upgrade to a higher-tier plan ($49.99 per month). I accepted the higher price on the condition that I would receive the requested features. Unfortunately, after waiting two days for a demo without any follow-up, I decided to switch my custom product designer to “CUSTOMIFY.” I now find that this new design editor (Customify) better meets my needs and includes all the necessary features.
Thank you for your feedback! We're glad to hear that you were initially pleased with our customer service. We did try to connect with you via email but didn't receive a response initially. Once we were ready to show the demo, we shared it and made ourselves available to connect during business hours.
Regarding the additional features, we appreciate your understanding of the plan upgrade. Our goal is to ensure you receive the best value and the features you need. If there’s anything specific we can do to improve your experience, please let us know—we're happy to help!
We truly appreciate your support and would love the opportunity to enhance your experience with our app.
Bon service
Thank you for your kind words! 😊 We're thrilled to hear you’re satisfied with our service. If you ever need assistance or have any feedback, don't hesitate to reach out. We're always here to help! 🌟
Thank you so much for your 5-star review! 🌟 We truly appreciate your support and are always here to assist you. 😊
Great app with great support - the customer design interface looks much better than the app I was using. Pretty easy to set up and once you get going its very simple to set up your products
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you found the app easy to set up and that our design interface is working better for you. 😊 Your kind words about our support mean a lot to us. If you ever need any assistance or have more feedback, feel free to reach out—we’re always here to help! 💪
Customer support is super quick and professional ! thanks Jay
Thank you so much for your 5-star review! We're thrilled to hear that Jay provided you with quick and professional support. Your kind words mean a lot to us and motivate our team to continue delivering excellent service. 😊
So far, so good! Jay really helped me out with setting everything up, and I couldn’t be more pleased. The app is lightweight and straightforward—no unnecessary clutter or features to confuse you. It’s exactly what I was looking for to personalize my Shopify shop. Now my customers can easily add names, pictures, clipart, and more to their orders, making their shopping experience truly unique. It’s simple to use, efficient, and doesn’t slow down my site, which is a huge plus. Highly recommend it to anyone looking to add a personal touch to their products without any hassle!
Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear that Jay was able to help you get everything set up smoothly and that the app meets your needs perfectly. It’s fantastic to know you appreciate the simplicity, efficiency, and lightweight design of the app—it’s exactly what we aim for!
We're glad we could help enhance your Shopify store and provide your customers with a unique, personalized shopping experience. If you ever need assistance or have more ideas, feel free to reach out. Thanks again for recommending us! 😊
Decided to re-brand my store and allow customers to design their own shirt or use my provided designs at an Affordable Price. I searched high and low and came across Custom Product Designer. From install to configuration the APP was smooth and simple to use.
They also have provided A+ customer support. There were some issues that needed resolved and Jay provided timely and fast support. Here is to the new partnership hopefully this will take my store to next level without having to rely on drop-shippers or print on demand providers I now have it in house. Swing by some time www.badhounds.com
Thank you so much for your thoughtful 5-star review! 🌟 We're thrilled to hear that Custom Product Designer has been a smooth and simple solution for your rebranding journey. It’s fantastic that you’re now able to offer personalized designs in-house, giving your store a unique edge!
We’re also delighted Jay could provide timely and efficient support to resolve any issues—your success is our priority! Here's to a fruitful partnership that helps take your store to the next level. Wishing you all the best, and we’ll definitely swing by www.badhounds.com! 🐾
Thank you for choosing us! 😊
This app is really amazing. It offers all the customization options I was looking for. Let's see how it performs in the future, but as of now, it’s good to go. The customer service is the best part, and I would like to mention it especially. They provide prompt responses and satisfactory solutions. Thank you!
Thank you for your fantastic 5-star review! 🌟 We’re so glad to hear that the app meets your customization needs and that you're happy with its performance so far. It’s especially wonderful to know that our customer service stood out to you—we strive to provide prompt and helpful support every step of the way.
We appreciate your feedback and look forward to continuing to serve you in the future. If you ever need assistance, don’t hesitate to reach out. Thanks again! 😊
SUPPORT SUPER
Thank you for the amazing 5-star review! We're thrilled to hear you had a great experience with our support team. If you need anything else, don't hesitate to reach out! 😊