Rezensionen (1.217)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 79 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
Bearbeitet am 23. Juli 2020

UPDATE TO MY REVIEW***** Great APP. Nice it was a 1 time payment and now i can use it as often as i want. perfect for creating sales for the holidays. NOW that they have upgraded the app my one time fee is obviously no longer valid. Now it wants to force me to upgrade to a monthly plan. When i contacted BOLD they sent me a link so that i could resume using the software i had already paid for in the past--- this link takes me to a new one time $99 fee. What happened to the one time fee I paid in the beginning? If i try to use the app without upgrading I get an error message and i am locked out. I GUESS A ONE TIME FEE IS only a ONE time fee when they feel like it.

Chicky Chicky Bling Bling Llc
Vereinigte Staaten
Fast 5 jahre mit der App
18. Oktober 2023

Download the app, they charged me $99, I message for help installing and they don't integrate with my cart app, now they are REFUSING to refund me. This is all within 2 days.

STAY AWAY.

Happy Hydro
Vereinigte Staaten
Mehr als ein jahr mit der App
15. September 2017

discounts haven't been loading all week, minimal support although I've sent maximum tickets and live chat to try and get it sorted my end most of which has been ignored, this is holding up my store and costing me big time!

Brutalitees
Neuseeland
Fast 5 jahre mit der App
24. Februar 2023

I keep receiving an error 500 all the time on this app which is really frustrating. No way to resolve.

Beaumonde
Vereinigtes Königreich
Mehr als 4 jahre mit der App
BOLD hat geantwortet 27. Februar 2023

We are so sorry to hear you are experiencing an error trying to access the app. Our team has reached out to provide you the best support we can. We hope to get you back on track as soon as possible!

7. Juni 2016

Worst App.. This App doesn't work. We subscribed and paid long time back. But the app just simply do it's basic job. Not Recommended

Yellowfashion
Indien
Mehr als 4 jahre mit der App
29. Mai 2018

The app has bug that sometimes changes price to 0 after disabling sale added through this app and sometimes sale didn't even removed from products even after disabling the sale through app.

Upon reporting the issue the app developer told to keep the issue live to check this clearly doesn't makes any sense. We showed them screenshots but they want to see the live issues. They want us to keep the 0 value products live so they check and in the meantime customers keeps ordering those affected products and there's not way to fix all affected products at once. You've to manually update all products because price information completely removed by this app.

If you've thousands of products don't use this app. You'll end up fixing most of the products manually that will consume enough time. Their support is terrible and slow. There's no such term priority in their support activities. Shopify agent told us that bold commerce is working on this issue and when we contacted bold commerce through their chat they said the co-worker will be available next day.

Extremely disappointed.

Lashkaraa
Vereinigte Staaten
Etwa 4 jahre mit der App
8. Juli 2020

We already paid a yearly fee of $99 in May, now asking me to pay $20/ month on top? Ridiculous! Would like refund please!

BW Tribal
Australien
Etwa 4 jahre mit der App
Bearbeitet am 28. April 2021

This company is TERRIBLE. Their own apps don't work with each other. They update one and it breaks the others, STEER CLEAR! My site has been affected by their adjustments for over a week, and support is VERY slow to respond or to fix the problem.

Million Dollar Collar
Vereinigte Staaten
Mehr als 3 jahre mit der App
Bearbeitet am 28. Mai 2018

Their install links and instructions are garbage. It shows the app as not installed by a default banner even when it's installed, then once you dismiss it, you realize it's just a marketing banner to get you to pay for the install. The install links don't take you to the actual install page, and then it's spread between different links rather than simple step by step instructions like most other Developers. Jacked up my website and doesn't work, it shows as very simple code copy and pasting, but obviously there's more than it, and since everything is all over the place, who knows if I missed a step. Support says they'll probably get around to helping fix it in 2-3 days. Longest I've ever had to wait for support. Makes me appreciate other developers by far...

Ninja Brand Inc
Vereinigte Staaten
Mehr als 3 jahre mit der App
14. November 2020

extremely slow or unresponsive to questions. would not recommend. as in previous reviews we are having trouble with install and the discount does not display on the screen or in cart.

Body In Motion Muscle Therapy & Supplements
Australien
Mehr als 3 jahre mit der App
BOLD hat geantwortet 16. November 2020

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, and our Tier 2 support team is actively working on resolving the issue as soon as possible.