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Have been using Bold Discounts for about 4 years now, and it is very easy and straight forward to use. I have had excellent customer service when I crashed my site accidentally, and the team told me how to rectify the problem right away as far as their app was concerned. I have not had any issues since that fateful day.
Here's what happened, and it was completely my fault: I had products listed at sale prices on my site, and then I tried to overlay another sale through the app without setting the prices to the full retail price first. This created a loop that spiraled out of control. So, make SURE that any products marked as discounted are not included in your Bold Discount sales. It's pretty fool proof, because the app SHOWS YOU which products are on sale.
Since then, I NEVER overlay sales on discounted products (again, the app shows you if it is already discounted), and I pay for a back up service for my site (I use Rewind Backups).
I bought the app for a flat fee so I don't pay monthly. I hope that Bold Discounts will do this again because monthly fees can be bothersome to me (I like the pay now and forget about it model).
Thanks so much for your kind review! Our team is always happy to help. We are glad to hear they were able to get you back on track that fateful day! Thanks for choosing Bold!
Great little app. We've been using it for a few years now and it works great for our needs. We recently updated our store theme and had some issues with the code not transferring over and customer support was extremely quick in responding to my inquiry and getting everything back up and working as it should. Thank you guys!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Great app good support ..would recommend
Honestly, M-C from bold was a savior. Super helpful, very handy app. Recommended!
We needed a good option for our Black Friday sale. I saw all the positive reviews and figured i would give it a shot. Maybe 15 minutes later our sale was ready to go. it was that easy. super intuitive instructions, easy set up. they deserve every star given.
Great customer service and support. App works perfectly and saves a lot of time.
We use bold Discounts for our Black Friday sales. support is excellent, very friendly and fast. Thanks to Rahul, Derek and so many more at the Bold Team!
Hello! We're really happy to hear that you trust and rely on our app to run your Black Friday sales. Our support team is on standby for extended hours into the Black Friday/Cyber Monday weekend, so please don't hesitate to reach out if you need any additional assistance.
Thanks so much for taking the time to leave us a review! We look forward to seeing your Black Friday success. :-)
We have been using the app for a while now and ran into a little problem. The support was excellent, Brysen in particular. The support was helpful and quick to reply.
Hi there! So sorry to hear that you ran into an issue with Discounts; please let us know if there's anything more we can help you with. It's great to hear that you had a chance to work with Brysen this time around; he's a great guy!
Good luck with your future sales, and again, you know where to find us if you need anything else. :-)
Awesome app, does what it's supposed to, useful to generating deals that you can set and forget, works pretty slick with the upsell app also. I hope they continue to update it and add even more features. Definitely a must have.
Brendin was very helpful! Prompt service and professional to work with.. Thank you, Brendin and Bold Team! You guys are awesome!
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