Rezensionen (1.218)

Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 79 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 8 % der Bewertungen sind 1 Sterne
21. November 2020

Kelsey's customer service was amazing! She answered all of my questions quickly, thoroughly and in a friendly manner.

Amoda
Kanada
8 tage mit der App
BOLD hat geantwortet 23. November 2020

Thank you so much for the review. We are so happy to hear that Kelsey was able to help answer any questions you had. Please feel free to reach out in the future!

30. Juli 2013

Great support from Shappify, Nico helped me with my set up straight away. Would definitely recommend to other Shopify users.
Looking forward to using it in conjunction with the Upsell app to increase Average Order Value

[KIT]BOX
Vereinigtes Königreich
8 tage mit der App
8. Januar 2018

simply dreadful app, the time settings failed to work, so one of our discounts continued on long than planned.

I then tried to disable one discount and it will not turn off, subsequently i've deleted the app and discounts are still live!

I've emailed support and heard nothing back, its been over 4 days!

We have no choice but to re-list every product which still have the discount present.

Avoid this app like the plague.

Lily Arkwright
Vereinigtes Königreich
8 tage mit der App
Bearbeitet am 26. November 2020

Updated November 26.2020: Your app just messed up our store so bad. I had to uninstall it and go back to manually discounting everything during Black Friday. Buy Buttons and Quantity boxes won't show up on any iOS devices, which is over 80% of our traffic. It works fine with Android devices. PLEASE do not offer this product until it is properly fixed. I should have known not to have you guys install this when the installer was broken and didn't work in the first place. Theme being used is Mobilia by Out of the Sandbox which is used by a great deal of sites. Previous Review:
I am glad that I did a test item instead of relying on this to work next week for Black Friday. The installer did not work but there was no way of knowing that it didn't work, because no errors were given. I chatted with support and they did say that they could manually install it for me but could not tell me if the process would take hours, days, or weeks when I asked. I was told that recently it was weeks but that they had hired more people so it might be less.

Greer Merchandise
Vereinigte Staaten
8 tage mit der App
19. Januar 2021

user support is horrible so far (waiting to see). theme install require manual work, and I asked for help. They responded the ticket quickly, but nothing was actually done properly and no discount showed up.

SHAPERX
Vereinigte Staaten
8 tage mit der App
BOLD hat geantwortet 2. Februar 2021

Thank you for your review. We are very sorry that you experienced these issues during install. We are always working on improving our app and your feedback is very important to us.

31. August 2016

Great app, clean & easy to use. Very impressed with the customer service & technical support offered by this developer.

Teneo Uk
Vereinigtes Königreich
8 tage mit der App
6. November 2017

WOOW! Their support is AWESOME! They set up everything and were very friendly! Thank you

Royalskinshop
Rumänien
8 tage mit der App
16. Januar 2017

I got this app to work in tandem with product upset. Product upsell is not working correctly, and I am getting the run around from Bold. I have support tickets that seemingly are ignored. Responses that I do get do not relate to the issue. nobody answers the phone or calls back. Horrible Support services. The worst I have ever seen.

True Love Honey
Vereinigte Staaten
8 tage mit der App
29. April 2020

I decided to go with another bold app, and of course I needed help. I think I deleted the app about 4 times out of frustration and tried other apps, but I kept on coming back to this one. I decided to reach out for help, and I was happy I did. I ended up getting Aryan Sharma. I was happy about that, because Aryan did at outstanding job with helping me with the bold upsell app. I promise you, if it wasn't for Aryan I would have given up on both apps. Awesome customer service!!

Beguiling Phenix Art Store
Vereinigte Staaten
7 tage mit der App
17. Februar 2016

Very enthusiastic and helpful.

Saltwater Canvas
Vereinigte Staaten
7 tage mit der App