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Great app. Easy to use, and does the job! However, if you have many products the app can take up to 10 hours or more to apply the discounts. Also, we have recently requested the app to be removed and it has taken over a week and multiple emails and they have yet to remove the remaining code on our site.
Update: after they saw the review they reached out and removed the code.
If you are using the App on it's own and you're using no other apps in your store then it is great and does what it's supposed to. Bold's customer support is also great, so from that point of view I can definitely recommend them.
However, if you're using other apps, their apps constantly interfere with those and don't work properly. In this specific case I am using another app for wholesale pricing. I constantly list new products in my online store, but if you duplicate a product that is on sale in order to list a new one, the Bold app causes havoc in the shopping cart showing a completely wrong total, even when no items that are on sale are in the shopping cart. This has resulted in customers overpaying their orders. It's rather embarrassing!
I had another app conflict with Bold's Wholesale app before I gave up and installed the other one (which works perfectly with no bugs), where the interference of it with another app lead to negative stock that for some reason people were able to buy.
Unless Bold can figure out how to make apps that work 100% like my other apps, I won't be installing any more new apps from them. It's a shame.
Quite a good app but its drawbacks being that it's quite fiddly, can go wrong quite easily with no obvious reason and when the sh*t hits the fan Bold Apps support is nowhere to be seen for days which is incredibly frustrating. We had to uninstall most of Bold Apps stuff because they went down over Black Friday and beyond. Strangely the company took a holiday on the biggest retailing day of the year. For a business supporting e-commerce we found that unacceptable and once ALL of the apps stopped working coupled together with the complete lack of support we had to remove their apps. Very disappointing when they had such a promising set of apps.
Unfortunately cannot be used alongside a third party inventory management system, it's a shame we weren't told this from the start.
Thank you for your feedback! We appreciate that you took the time to leave us a review. Our team has reached out to provide you some assistance as we do have a version of Discounts which is more compatible with third party inventory apps. Hopefully we can help with a solution that fits your needs!
Been using for a few months now. Set is fine and support of some issues has been Very Good.
Honestly, by itself, this Product Discount app has not proven itself to us yet.
However, working in Tandem with the Product Upsell app, we have been getting good results :)
The site-wide discount functionality works but has a few issues:
- You have to goto Help > Liquid Installation, otherwise the app doesnt' work
- The app doesn't show discounts for "Frequently Bought Together" items
- When the discount is live, abandoned cart emails do not get sent because the orders are created as "Draft Orders" instead of normal orders. Beware, don't try to manually send Abandoned Cart emails, otherwise the emails are sent with an empty body because the template cannot find any items in the Draft Order.
Overall good app, however the much much cheaper ones have so much more the pleasing Graphical UI (user interface) options, including fancy clocks that actually look like it is a deal, rather than just text. I would expect better CSS and styling options, even graphics, from such a OVER PRICED app.
When the sales justifies the cost of this app, I'll go back to the 1.99 a month apps that actually look amazing and do the exact same thing this does. This is a rip off compared to the others out there.
not to easy to use, has some bugs. I have been trying to set up a discount for a while. But it looks nice.
Very Helpful and Quick with installation but the Product didn't offer us what we needed.
1. The video tutorial is outdated.
2. Default SALE is not good.
3. Changing SALE icon in the collection is hard.
4. Setting SALE clock perfectly is a big challenge.