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user support is horrible so far (waiting to see). theme install require manual work, and I asked for help. They responded the ticket quickly, but nothing was actually done properly and no discount showed up.
Thank you for your review. We are very sorry that you experienced these issues during install. We are always working on improving our app and your feedback is very important to us.
I downloaded this app to use multiply sales during black Friday weekend. We will see how it works. It would have been nice to have more sale options like buy one get one a percentage off etc.
Thank you for your feedback! We are always looking for ways in which we can improve and your feedback is greatly appreciated. Good luck on Black Friday!
Great work of client suppot, help me a lot, saved me a lots of time, especially thank Brenda L & James B, good job :)
Hi there! We appreciate the review, thank you, and we're glad that our support gurus Brenda and James were able to assist you. :-)
Best of luck with your Black Friday sales this weekend; we look forward to seeing your success!
Very impressed! The customer service team responds very quickly and do their best to help. I was helped by Dan and Graeme in two different cases and they have both been very clear and prompt with their solutions.
Nir helped me solve Liquid code issues. He's highly skilled and super helpful!!
My discount products show up now and my cart is fixed :) Parminder also assisted me with additional optimisation I didn't even ask for. Highly appreciated!!
Gracias por tanta s opciones.
En su maravillosa aplicación
Gracias por tanto apoyo en este mundo
Great App. Highly recommended. Used to promote my product for a 3 day SALE. Easy to use and create discounts
This app has some major problems and is absolutely the slowest syncing app I have ever used. I made several discounts and added them to my store and they showed correctly. I started running the promotions but when I checked the next morning all the discounts were gone. The product still showed the Sale logo but the price was back to full retail. Support told me I would have to make each discount inactive and let it sync and then activate and sync it again. This took me over 8 hours but worked and discounts were showing again even though the amount of time it took was ridiculous. Next morning I check my site and all the discounts are gone again. I sent another email to support several hours ago but still have not heard back from them. I am looking for another app that will work now.
They do not know what they are doing. I asked them questions and they say let me send you some literature. Instead of answering the question. I was unhappy with the service during the trial and I deleted it before the trial ended but the sale is still going on, even though I have written to customer service four times in the past 6 days. I get an email they are going to help me but they dont. I am in bold Hell.
Hello there, I just wanted to thank you for sharing your thoughts and experiences, as it helps us evaluate how we are handling inquiries and requests. We like sharing our Help Center articles as it can be helpful to understand what went wrong, and how to fix it in case it were to happen again in the future! We're very sorry you found this to be avoiding answering the question.
We are very dedicated to getting this all resolved for you, and I'm very sorry we have been having some difficulty connecting via phone! I'm hoping that our specialists can connect with you today in order to get this sorted out, so that you no longer have the app on your store as per your wishes.
It worked just how I expected it! It's a bit pricey but worth it. I was looking for an easy option and Bold Discounts was perfect Thanks.