Avis (1 221)

Note globale
4,4
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
14 mai 2014

unfortunately you can't select a single variant to be discounted, the entire product and all it's variants gets discounted which is a real shame. i use variants for different formats of images, i.e. prints, canvas etc and only want to discount the canvas prints and don't seem to be able to do it. the variants appear in the product selector, but it doesn't save the single one that is chosen :-(

sundaysunset.images
Australie
Environ un an d’utilisation de l’application
7 novembre 2019

My MAIN issue is that they falsely advertise with images showing the sale countdown clock on homepages - THEY DO NOT OFFER A HOMEPAGE COUNTDOWN CLOCK. Despite Bold showing many images in their blog and sample websites showing it on the homepage. You can only put the clock on ****individual product pages***.

Additionally, I've had many issues with this app not working properly - one time the sale wouldn't go down and customer service wanted me to wait 24 hours for me to help, meanwhile my customers were able to take advantage of a sale that was supposed to have ended and I wasn't able to stop it.

Delia Langan Jewelry
États-Unis
9 mois d’utilisation de l’application
Modifié le 25 novembre 2020

WHAT IN THE ACTUAL FCK? I HAD MY ENTIRE BLACK FRIDAY SALE SET UP WITH THIS APP FOR THREE SHOPIFY STORES. IT TOOK ME THE PAST 2 WEEKS TO SET UP MY SALES PERFECTLY AND DISCOUNT ALL OF MY ITEMS. TELL ME WHY, TWO DAYS BEFORE BLACK FRIDAY THEY CHANGE THE ENTIRE APP??? NOW THE ORIGINAL PRICE DOESN'T SHOW? ALL OF MY DISCOUNTS I CREATED ARE GONE? I NEED TO START OVER, TWO DAYS BEFORE THE SALE?????? ARE YOU SERIOUS?????

Broken Promises Co
États-Unis
8 mois d’utilisation de l’application
23 avril 2018

I just watched 2 sales slip through as my discount was having issues mid promotion. No sense of urgency with help support live chat....2-3 days for a "specialist". I used to love Bold, and have many of their apps. However, based on this experience I'll be deleting them.

Also of note, production options does not work with product discount showing the real time pricing change. I was told I would have to pay for customization which is silly.

So, Bold COST me money, therefore, 1 star review. They lose all of my trust based on this.

Kuvacanvas
Canada
8 mois d’utilisation de l’application
7 février 2014

the app is very slow und buggy. It´s not possible to work with if you a have over 100 Products. Some times a discount works sometimes don't. So I have to deactivate the discount and activate it again. And then its very slow, so i loose so much time!

yunikorn
Allemagne
12 mois d’utilisation de l’application
12 novembre 2016

Aweful customer service...stuck for now 3 days with no help. Already paid for the install and sent multiple messages but no one cares to even respond. I had marketing campaign planned but can't even run the promotions have to push everything back. I would not suggest this app purely based on poor customer service.

Tew Store
États-Unis
11 mois d’utilisation de l’application
29 novembre 2013

Well so much for Black Friday sales. This App is down half of the time and is extremely slow. Half of the items I wanted to put on sale were not on sale. They when I went to change things around today, you could not even access the app -- fatal error is all you get. My sales were 50% lower today than a normal day!!!! HORRIBLE EXPERIENCE!

Toronto | HAZELTONS
Canada
10 mois d’utilisation de l’application
10 décembre 2016

Don't waste your money with this app. I wish I hadn't. It doesn't work like they say it will and it's nearly impossible to get help once it's paid for and installed. Many of my items were discounted more than I put in, and right now I set the time for a sale to start incorrectly and it will not let me turn it off or change it no matter what I do. NOT HAPPY with this app & strongly suggest that others DO NOT BUY IT!!!!!!!

Down Sunshine Lane
États-Unis
6 mois d’utilisation de l’application
27 novembre 2015

Painfully slow to update the prices. Dashboard and back end system is unnecessarily cluttered and confusing. Feel like an absolute sucker for paying $99.00 for this. I mean it'll do the trick for nixing discount codes, but if you're going to charge $100 bucks it should look like a $100.

Old Faithful Shop
Canada
5 mois d’utilisation de l’application
4 décembre 2016

Decided to jump in and buy this app after using several other bold apps and being pretty happy with the outcome. First of all, after charging me $99, they then require an additional fee to install the code for the app to even work. After paying this fee it took about 48 hours for them to supposedly install the code and tell me everything was ready to go, and I would have to turn on the theme. However, when i turned on said theme, there was code all over my product pages. So I contacted them to fix it, and had to go through a bunch of hoops just to get the issue resolved. Mind you this is the 24th of nov. and black friday is about to happen. Sure enough, all black friday and cyber monday my abandoned carts were through the roof. Why? So I do a test purchase and wouldnt you know it, code all over my checkout and it says bold all over it. Thanks bold for killing my best shopping season of the year. No app is worth the ridiculous headache this has caused my business. Did i mention I have contacted them 3 times about this now and still I have code all over my checkout and no idea how to fix it? If you are going to charge extra to install the code necessary for this app to work. You would think it would be done right. Frustrated as all get out!!!

Your Connection Destination
États-Unis
5 mois d’utilisation de l’application