Avis (1 210)
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simply dreadful app, the time settings failed to work, so one of our discounts continued on long than planned.
I then tried to disable one discount and it will not turn off, subsequently i've deleted the app and discounts are still live!
I've emailed support and heard nothing back, its been over 4 days!
We have no choice but to re-list every product which still have the discount present.
Avoid ...
Updated November 26.2020: Your app just messed up our store so bad. I had to uninstall it and go back to manually discounting everything during Black Friday. Buy Buttons and Quantity boxes won't show up on any iOS devices, which is over 80% of our traffic. It works fine with Android devices. PLEASE do not offer this product until it is properly fixed. I should have known not to have you guys ...
user support is horrible so far (waiting to see). theme install require manual work, and I asked for help. They responded the ticket quickly, but nothing was actually done properly and no discount showed up.
Thank you for your review. We are very sorry that you experienced these issues during install. We are always working on improving our app and your feedback is very important ...
I got this app to work in tandem with product upset. Product upsell is not working correctly, and I am getting the run around from Bold. I have support tickets that seemingly are ignored. Responses that I do get do not relate to the issue. nobody answers the phone or calls back. Horrible Support services. The worst I have ever seen.
If I could less than 1 star I would. I installed the app and that was fine until it came time for the app to be uninstalled. My site was left with lots of left over code with products still displaying with discounted prices.
Also, once I tried removing the code now my entire catalog of products is showing as unavailable. So basically I'm losing money every day as I've yet to get a response today ...
Hello there. I just wanted to thank you for leaving us this feedback, as it helps us evaluate how we need to improve in the future.
We are very regrettable that it took so ...
Remove your code from my theme ----------------------------------------------------------------------------------------------------------
Customer service is non-existent. Don't install this app unless you're confident that you won't need to use it within the 14 day trial period, and be prepared to have to wait longer than that.
CAVEAT EMPTOR, support for this app is mediocre, time consuming, and very frustrating, and I'm really just too busy for this crap.
Their communication skills have thus far been very limited, and I don't know if the issue is:
a. there is a communication disconnect and they don't understand what I am asking for (although I'm a pretty lucid and a direct communicator)
b. they are dense
c. they are ...
Somehow it bugged out all the prices in my store. It took my old prices and didn't save the new ones. Please be careful when using this app.
Hello there! I'm so sorry to hear you ran into a pricing issue on your store - we're not entirely sure what happened, but one of our specialists, Eric, is going to call you ...
The biggest mistake of my e-commerce journey: I installed the Product Discounts App by Bold.
I scheduled all my products by collection to be in sale.
Some collections had a 10% and some a 15%.
I tested the night before with one collection and everything worked.
When a price is discounted two things happen: 1. the regular price appears scratched next to the discounted price and 2. a SALE banner ...