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So far, I'm not impressed. Not only did I pay to have them adjust the appearance of my sale icon and it has not been completed in the 2-day time frame, but when I add items to my sale, they do not get added to the app's rules so half of my collection does not appear to be on sale.
I did email them about this but haven't heard back from anyone. I'll revise my review as my experience changes. Fingers crossed that this gets better.
*UPDATE 2/13/17* Sadly I am having problems with the sale prices not being calculated/showing. I have contacted support and will update this review accordingly.
On a positive note, once I got someone to help me with installing the sale banner, they were AWESOME to work with and went above and beyond to make that right.
I used this app to create multiple discount rates for different products. It was really user-friendly, very intuitive and perfect for my need. I selected it from a list of suggestions by the Shopify Support staff and have so far only explored this feature f multiple discount rates.
Am eager to explore it more. Thank you!
What I'd love to see is the following:
1) List of all products in my webstore with an input box to enter what discount I want to offer for that product
2) When creating multiple discount rates for the products, it would really help if a product that has already been marked in a Discount X% list is not shown as an option in the Discount Y% list when I am selecting products for Discount Y%. I had to go back and forth a lot, till I finally colour coded my product list in Excel with different colours for each slab, so I could cross check whether I had already assigned a discount for a product or not.
That said, I still think it's a great app!
Unfortunately, automatic install messed our theme and custom installation by app tech support didn't work either.
Easy to use and setup, would recommend this app to everyone. Cheers
Finally an app that shows the previous price and auto applies a discount without having to use codes!!!! Seriously been looking forever! Well worth it. Great customer service as Art and Rahm set everything up for me because I do not know what I'm doing. Awesome company!
Hi there! We're glad that you were able to find our app, and that it has the feature you're looking for. :-)
We appreciate the review, thank you, and the kind words! We're glad that our customer service team were able to get things set up and working for you - it can be difficult working with a new app, especially on a time crunch. Please don't hesitate to reach out again if you need anything else!
Best of luck with your sales this weekend!
I didn't work. Discounts were applied to orders for only the first 3 hours. I tried to make contact with the team as this was seriously affecting my black Friday sales. No response.
Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
user support is horrible so far (waiting to see). theme install require manual work, and I asked for help. They responded the ticket quickly, but nothing was actually done properly and no discount showed up.
Thank you for your review. We are very sorry that you experienced these issues during install. We are always working on improving our app and your feedback is very important to us.
I downloaded this app to use multiply sales during black Friday weekend. We will see how it works. It would have been nice to have more sale options like buy one get one a percentage off etc.
Thank you for your feedback! We are always looking for ways in which we can improve and your feedback is greatly appreciated. Good luck on Black Friday!
Great work of client suppot, help me a lot, saved me a lots of time, especially thank Brenda L & James B, good job :)
Hi there! We appreciate the review, thank you, and we're glad that our support gurus Brenda and James were able to assist you. :-)
Best of luck with your Black Friday sales this weekend; we look forward to seeing your success!
Very impressed! The customer service team responds very quickly and do their best to help. I was helped by Dan and Graeme in two different cases and they have both been very clear and prompt with their solutions.