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Thank you for your review! We are so happy you are enjoying the app!
Not showing discounts on all products , customer service not responding, very bad for black friday, cost us money. Not recomanding this app.
Thank you for your feedback. We sincerely apologize for any delays you may have experienced! An app specialist is looking into your ticket, he has sent over an email and we are now waiting on a reply. We are happy to help you resolve the issues you are having.
Cool app. But WAAAAAAAAYYYY over priced.
Just installed app so we will see how it goes! .........................................................................................................................................
1. The video tutorial is outdated.
2. Default SALE is not good.
3. Changing SALE icon in the collection is hard.
4. Setting SALE clock perfectly is a big challenge.
Although it seems as though it would be good the support is lacking. You can enter the chat so you think someone is there but they never actually appear. When I called and expressed I was having a sale that day and the instructions are not clear they said they would call back but that did not happen. The instructions do need to be a bit more clear in some places, however, after several hours I think I have a good enough fix until I can get a little clarification on the abilities.
It's nice that it help me to create the discount that Shopify cannot create, and it looks great. Unfortunately it need to be paid
Thank you so much for the review. We couldn't be happier that you are finding Bold Discounts to be useful and fitting in with the look and feel of your store. Due to feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2
so far it's great, gotta try out for a few more discounts to determine whether this app worth for USD19.99/month.
Thank you so much for your feedback. Wishing you all the best on all of those future discounts!
I just started with this app. I just finished by first discount. It was extremely easy to use. Very user friendly.
The bold team is definitely dedicated to making useful apps supported by excellent customer service. However, I found this app to be extremely sensitive and the first promotion I launched ended with many items having their set discount doubled by the app... so instead of having an awesome and successful sale I ended up with a ton of orders with items sold at 50% off the sale price (lost lots of money on these sales)! The support team could not really resolve this issue (in spite of being responsive to the support ticket) and it sounds like many users had a similar experience around the time I did (Black Friday week). So, be aware, that any slight change made to items in your store while a sale is active has the potential to mess things up significantly. And that sucks.