BOLD Discounts ‑ Flash Sales

Took a while to get it to work, unfortunately, not for us.

Not sure yet, have to try more. It's not completely clear what to do en how to use this app yet. Hopefully soon!

Great app.. This is going to help tremendously. Amazing customer service as well, very quick and helpful.

Cody helped me today and was really quick and efficient and more than helpful at answering my questions. Great app, thanks guys!

Somehow it bugged out all the prices in my store. It took my old prices and didn't save the new ones. Please be careful when using this app.

I would need 2 of the BOLD apps to offer a free product with another one or offer one at % cost. I am a small business and its is far too expensive for my small business with about 2 offersevery 3 months

The biggest mistake of my e-commerce journey: I installed the Product Discounts App by Bold.

I scheduled all my products by collection to be in sale.

Some collections had a 10% and some a 15%.

I tested the night before with one collection and everything worked.

When a price is discounted two things happen: 1. the regular price appears scratched next to the discounted price and 2. a SALE banner appears on the right top corner of the product.

When I woke up at 5 am I checked the store and it was a DISASTER, this is what happened:

- Some products had more than 15% discount (this was impossible, since 15% was the highest discount that I was offering)
- Most products didn’t show the regular price next to the discounted price, only the discounted price
- The SALE banner was missing in a lot of products
- Products that already were discounted and in a collection I didn’t apply a discount were discounted as well…

Bold was manually undoing the job that took me HOURS. Some guy was in my store reverting my work. Someone went into my store, without my permission and started modifying the prices for each product only to show the regular price. Did I ask them to do that? No, I did not! How dare you go into my store and change things around without my consent?

I reached out AGAIN to try to understand what was going on, you Bold's customer service confirmed that someone on their team was manually reverting all my sale prices to my regular prices (again: who authorized that?).

I revoked Bold’s access to my store and contacted them again to see why there were doing something so senseless, negligent and completely disrespectful, super unprofessional… HOW DARE YOU?

Then, I had to go again and start putting half of my store on sale because Bold undid my work without my consent or my permission.

At 2pm my nightmare was over.

Bold had me going crazy from 5am to 2pm, that’s 7 hours of my life wasted because of an app that doesn’t work, customer service that is incapable of doing what is asked of them and senseless and negligent behaviour. I had to postpone my Black Month sale all because of this… all ruined, all my planing and effort just disappeared.

DON'T USE THIS APP OR ANY APP BY BOLD EVER.

Great App, do what it supposed to do. Technical support is very helpful, solved all problem i have. Excellent Work !!! Highly recommended App with strong support team.

The Bold Commerce support team is great! Brendin was very helpful in solving my issue in a fast and effective manner. Thank you!

I'm only 2 days into my free trial but so far so good and will most likely stay on for the paid subscription :) The app was quick to install and pretty easy to follow to setup discounts. I did experience trouble with the styling of the discount once displayed on my website (such as changing colour of the sale price and the crossing out of original price was not working on initial setup) Once I managed to get a hold of someone to help me via Live Chat this support from Harpreet and Navjot was 5 star but I'm only giving 4 star rating overall as I am located in Australia and emailing through asking to help prior to the live chat was not fast enough. I had to stay up until 3.30am (Australian time) to have the issue resolved over Live Chat so the time difference is definitely a barrier if you need support. Definitely excited to see how this app works during my upcoming BFCM sales.