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Just reinstalled this app yesterday. It charged me $99 and then would not install to our shopify URL. No feedback from support, very disappointed!
Thank you so much for your review. So happy to hear that our team was able to upgrade to the latest version of Bold Discounts!
UPDATE TO MY REVIEW***** Great APP. Nice it was a 1 time payment and now i can use it as often as i want. perfect for creating sales for the holidays. NOW that they have upgraded the app my one time fee is obviously no longer valid. Now it wants to force me to upgrade to a monthly plan. When i contacted BOLD they sent me a link so that i could resume using the software i had already paid for in ...
Was great but now does not work for my timezone and resulted in advertised sales not starting at the scheduled times which was a complete disaster. Submitted support ticket by email and had no response.
Terrible app and terrible support, the app would not turn on properly for black Friday (variants wouldn't sync - had to reach out to support to trigger it). When it did turn on the app applied discounts twice (which caused a lot of havoc with customers and our stores). I set up the date range for BFCM and the app also didn't turn off properly so now I have to go through and manually update the ...
Thank you for your feedback. We sincerely apologize for the frustration this has caused. We take all feedback such as yours very seriously and will use it to work on better ...
I've been using Bold Discounts for some years. We've recently integrated our stock inventory with an API connection. Since then our promotions have stopped working. Every morning we have to manually reset all our offers. We sent several emails to the support team at Bold Commerce and we are extremely disappointed with their support. Firstly we were forgotten about and now we've now been told that ...
Thank you for taking the time to write in with your feedback. I can confirm our team is looking into solutions for your store and we hope to get you back on track as soon as ...
I keep receiving an error 500 all the time on this app which is really frustrating. No way to resolve.
We are so sorry to hear you are experiencing an error trying to access the app. Our team has reached out to provide you the best support we can. We hope to get you back on ...
I purchased the original Discounts in full and now I'm being forced to upgrade and pay a monthly fee which they said would never happen. Now I'm out my original investment and have nothing to show for it. I'm beyond pissed and no one will even bother to fix the issue.
We already paid a yearly fee of $99 in May, now asking me to pay $20/ month on top? Ridiculous! Would like refund please!
This company is TERRIBLE. Their own apps don't work with each other. They update one and it breaks the others, STEER CLEAR! My site has been affected by their adjustments for over a week, and support is VERY slow to respond or to fix the problem.
This app is a disaster! This is Holiday season & this app, instead of working properly, messed up my prices. I activated 30% discount in two collections. The app triggered 30% discounts in three collections, including a duplicate 30%. Thus some of the same products were discounted twice. How horrific!
I did switching on & off (wasted several hours) but the error didn't disappear. Given it's the ...