Recensies (1.221)

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 79% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
13 november 2024

5 support requests later, still no response
The discount doesnt work well or function with multiple currencies

alcamielements
Canada
4 dagen gebruiken de app
BOLD heeft geantwoord 27 november 2024

Hello, our team has reached out to provide assistance but we haven't heard back from you yet. Please respond in order for us to help with your affiliate question.

29 juli 2024

I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.

AureousHome
Verenigd Koninkrijk
3 maanden gebruiken de app
BOLD heeft geantwoord 15 november 2024

Hey there - really sorry for the trouble you had. Wondering if maybe the products that didn't discount simply weren't selected? It should always discount all the products selected, but if you selected a product in a collection, or a by tag etc and maybe some products weren't included they were missed.

9 oktober 2024

I removed and discounts still applied. I cant remove. And support NEVER RESPONDS

SinisterStyle
Australië
5 dagen gebruiken de app
BOLD heeft geantwoord 15 november 2024

Something doesn't sound right, wondering if you maybe tried to remove the discounts another way and not through the app? The app discounts products through Shopify's API, and then when you turn off a sale it changes them back through the API. Sometimes we see merchants try to manually change prices back in Shopify rather than through the app. Wondering if maybe that happened.

17 oktober 2024

SCAM! Do NOT install this app! There is no free version, and it will cause serious issues with your store. I'm struggling to fix the broken code. This type of app should not be allowed on Shopify.

Home Poster Decor
Canada
34 minuten gebruiken de app
BOLD heeft geantwoord 15 november 2024

Hi There - I'm very sorry for the trouble you had. The app shouldn't include any code in your shop, it only discounts prices. Wondering if maybe another app conflicted?

You are correct, the app isn't free, but there is a free trial. Apologies if that was confusing in the pricing. The free version listed is if it's installed in a Dev shop, or Shopify Sandbox test shop.

13 juni 2024

DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!

www.indieandharper.com
Australië
29 dagen gebruiken de app
16 oktober 2017

Was great but now does not work for my timezone and resulted in advertised sales not starting at the scheduled times which was a complete disaster. Submitted support ticket by email and had no response.

Fabrik 7
Australië
Bijna 11 jaar gebruiken de app
18 juli 2020

I am so confused with the upgrade. I cant get the sale to tag onto the Wale page. The Discounts are not applying. I am so frustrated!

Mockingbird on Broad
Verenigde Staten
Bijna 10 jaar gebruiken de app
13 augustus 2020

seriously how long does it take to get this app back up?????????????????????????????????????????????????????????????????????????

Mary + Marie
Australië
Meer dan 7 jaar gebruiken de app
Bewerkt 20 december 2016

At first glance I thought it was a good app, however it conflicts with Shopify's own Google shopping app. It creates a double sale that has to be removed by Bold support. They were happy to rectify this until they identified that the cause of the problem is a conflict between the two apps, they have advised me that they will not continue to do so going forward. I have requested my money back however due to the fact I have had this product for 7 months they have declined and stated that they are unable to inform customers of incompatibility's. their app has even with Shopify's own apps. I will avoid using this company in the future.

Clarity Of Sight Ltd
Verenigd Koninkrijk
Meer dan 6 jaar gebruiken de app
3 september 2021

SLOW... no options, and no stats... used twice and it was a nightmare, every time we had to turn on to test or turn off, had to wait like 30 mins for it to complete....much better ways to accomplish this by simple exports/imports using bulk edit tags etc... and did I mention SLOWWW. Heck I just noticed we been paying for this for years... heck I thought we cancelled it after the trial.. and its $20/month! It's not worth $2/month seriously... and did I mention SLOWWWWWWWWWWWWWWWWWWWWWWW? Will be removing now.

FSWERKS
Verenigde Staten
Bijna 6 jaar gebruiken de app
BOLD heeft geantwoord 7 september 2021

Sorry for your negative experience with our app. Appreciate the feedback however, we'll let the developers know to look into speeding up sync time.