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I’m an entrepreneur and not a techie! The support staff at Bold is phenomenal! They took care of all my liquid tech on Shopify. I am so pleased and I know that I have cutting-edge technology that is helping me run an extremely profitable dropship business.
Seems pretty easy to use but there are some loop holes that without a proper tutorial (i.e. how to change the color or styling of the old prices) is very confusing and it does not help that they only offer support during regular hours so if you run your business at night, good luck.
Thank you so much for your review. We really appreciate the feedback on how we can offer industry leading support!
Ok. I am updating my review after using this app for some time.
I would love to know why I am the only review for less than five stars.
I have had problems with the app not applying the sales discount to all of the items in a selected collection. So if you go the collection page, a random assortment are on sale, while others are not.
I have been in business five years and this is the first time customers have had such apprehension about pricing. In the past few days, I have gotten more negative emails about pricing practices (not prices, but about the way sale prices display) than I have in five years.
If I could do it all over again, I would probably just stick to low error sales pricing through importing and exporting product spreadsheets. Maybe this works better for daily deals but for straight discounts on a large number of SKUs in a collection, do yourself and your business a favor and use a coupon code or calculate the discount on csv files and upload.
I have gotten numerous emails from customers about "tricky" pricing practices and phantom sales- where I have advertised items as 10% off, but they are not showing the advertised price. I haven't received the level of support I would have expected to help with this kind of a critical issue.
The enormous blow to sales and customer confidence isn't worth it.
It's a great idea, but until the bugs are worked out, you can do serious damage to your business using this thing, especially if you are announcing and advertising sales and people are going to your site expecting to see the advertised discounts.
You should realize that it takes hours for sales to stop and start so if you are doing a sales notice to customers, allow several hours for the website to update before you announce it. I have had to stop and start the same sale a few times to get it to apply to the collection correctly. The result is that people have seriously slowed buying and instead write to ask me if the price is going to change ten minutes after they purchase the item.
Awesome App! A must have & Support Staff is Amazing! Shout out to Guri!!
I love this app and this company. Kaiser helped me quickly and got me going with installing and configuring my app in no time. Definitely recommend.
Download the app, they charged me $99, I message for help installing and they don't integrate with my cart app, now they are REFUSING to refund me. This is all within 2 days.
STAY AWAY.
the app not working
the new version not working with me, A request has been sent, and is awaiting response,
Thank you for your feedback. We sincerely apologize for any inconvenience this has caused. Our app specialist has reached in hopes to resolve any issues you were experiencing. Thank you for your patience.
It took me less than 5 minutes create our summer sales 20%OFF.
Is not easy for users level to change icons and make them look good in every device.
BTW is a good quality value tool for the shopify websites.
worst app ever. It has stucked and now i have in my shop double discounts on my products. i don't recommend it.
Thank you for your honest feedback - we are sorry to hear about the technical issues you were experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
The app is really helpful in terms of selecting individual product to go on sale, setting sales clock etc. The difficult part is installing the codes especially if you are not very technical inclined. However the technical support is very helpful and prompt to my responses. There might be a time difference, but just stay patience, usually they will get back in 1-2 days. Overall I am still happy with this new app. Thanks again, Aubrey and Jay for your help!