Recensioner (1 221)
Förfina
-
Efter omdömen
simply dreadful app, the time settings failed to work, so one of our discounts continued on long than planned.
I then tried to disable one discount and it will not turn off, subsequently i've deleted the app and discounts are still live!
I've emailed support and heard nothing back, its been over 4 days!
We have no choice but to re-list every product which still have the discount present.
Avoid this app like the plague.
I didn't work. Discounts were applied to orders for only the first 3 hours. I tried to make contact with the team as this was seriously affecting my black Friday sales. No response.
Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
I downloaded this app to use multiply sales during black Friday weekend. We will see how it works. It would have been nice to have more sale options like buy one get one a percentage off etc.
Thank you for your feedback! We are always looking for ways in which we can improve and your feedback is greatly appreciated. Good luck on Black Friday!
Updated November 26.2020: Your app just messed up our store so bad. I had to uninstall it and go back to manually discounting everything during Black Friday. Buy Buttons and Quantity boxes won't show up on any iOS devices, which is over 80% of our traffic. It works fine with Android devices. PLEASE do not offer this product until it is properly fixed. I should have known not to have you guys install this when the installer was broken and didn't work in the first place. Theme being used is Mobilia by Out of the Sandbox which is used by a great deal of sites. Previous Review:
I am glad that I did a test item instead of relying on this to work next week for Black Friday. The installer did not work but there was no way of knowing that it didn't work, because no errors were given. I chatted with support and they did say that they could manually install it for me but could not tell me if the process would take hours, days, or weeks when I asked. I was told that recently it was weeks but that they had hired more people so it might be less.
user support is horrible so far (waiting to see). theme install require manual work, and I asked for help. They responded the ticket quickly, but nothing was actually done properly and no discount showed up.
Thank you for your review. We are very sorry that you experienced these issues during install. We are always working on improving our app and your feedback is very important to us.
I got this app to work in tandem with product upset. Product upsell is not working correctly, and I am getting the run around from Bold. I have support tickets that seemingly are ignored. Responses that I do get do not relate to the issue. nobody answers the phone or calls back. Horrible Support services. The worst I have ever seen.
If I could less than 1 star I would. I installed the app and that was fine until it came time for the app to be uninstalled. My site was left with lots of left over code with products still displaying with discounted prices.
Also, once I tried removing the code now my entire catalog of products is showing as unavailable. So basically I'm losing money every day as I've yet to get a response today after several emails and also after the first person said that my problem would be solved asap. In the meantime this is the second day that my website is non operational.
If you're ok with having lots of buggy code left in your site I guess this is the app for you. If not, I'd suggest you move on to another alternative solution.
Hello there. I just wanted to thank you for leaving us this feedback, as it helps us evaluate how we need to improve in the future.
We are very regrettable that it took so long for us to find a resolution, as the issue turned out to be much more complicated than we originally expected. We are very sorry for all of the inconvenience this has caused; it is certainly not what we wanted the outcome to be.
Unfortunately, when the app was removed there were variants that had not been removed or deleted which caused some issues on the storefront. We had many types of specialists work on the issue and we believe that your store should be restored.
Please let us know if you are finding any other issues, and we will work diligently to figure out what else needs to be done. However, it appears that everything should be in working order now!
Once again, we want to offer our sincerest apologies.
I used it but GUI needs to do an update. Many things are hidden and not able to visible while setting up discounts
Thank you very much for your review. We really appreciate any feedback you can give us on how to improve their user experience of our app.
Remove your code from my theme ----------------------------------------------------------------------------------------------------------
Customer service is non-existent. Don't install this app unless you're confident that you won't need to use it within the 14 day trial period, and be prepared to have to wait longer than that.