Recensioner (1 217)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 8 % av omdömena har 1 stjärnor
28 augusti 2014

Great app.. This is going to help tremendously. Amazing customer service as well, very quick and helpful.

Goddis Knitwear
USA
Ungefär 3 timmar användning av appen
21 november 2018

Cody helped me today and was really quick and efficient and more than helpful at answering my questions. Great app, thanks guys!

FLUX
Storbritannien
3 dagar användning av appen
Redigerat 12 mars 2020

Excellent app so far. We have a jewelry online store, so we are always in the need to changed prices for a large number items for every special sale, flash sales, etc., and Bold Discounts App came extremely helpful for us. The tech support team is excellent, their assistance is always friendly, professional and fast, very effective I must say, they have always made us feel relaxed and confident that they will always be accessible and friendly solving our doubts. So far we´re happy. Thanks Daniel and all the team members that have given assistance at some point. All of them; AWESOME!

Joyeria La Esmeralda
Mexiko
3 dagar användning av appen
5 december 2019

Somehow it bugged out all the prices in my store. It took my old prices and didn't save the new ones. Please be careful when using this app.

Handy Quirks
Nya Zeeland
3 dagar användning av appen
BOLD svarade 5 december 2019

Hello there! I'm so sorry to hear you ran into a pricing issue on your store - we're not entirely sure what happened, but one of our specialists, Eric, is going to call you shortly to speak with you about this.

If we're unable to reach you, please send us an email with the best time to reach you so we can work with you to get everything resolved!

25 januari 2022

I would need 2 of the BOLD apps to offer a free product with another one or offer one at % cost. I am a small business and its is far too expensive for my small business with about 2 offersevery 3 months

Wear With Cashmere
Irland
2 dagar användning av appen
BOLD svarade 4 februari 2022

Thank you for your feedback! We certainly take all feedback such as yours into consideration.
While Bold Discounts is simply for straight-forward sales & discounts - you can choose to add another app (Upsell) for the Buy One, Get One deals and more. If you do not want 2 apps, we do have another product called Bold Bundles, which will allow you to use only one app for Buy One Get One deals. I hope this helps!
Thank you again for your candid and thoughtful review!

3 november 2019

The biggest mistake of my e-commerce journey: I installed the Product Discounts App by Bold.

I scheduled all my products by collection to be in sale.

Some collections had a 10% and some a 15%.

I tested the night before with one collection and everything worked.

When a price is discounted two things happen: 1. the regular price appears scratched next to the discounted price and 2. a SALE banner appears on the right top corner of the product.

When I woke up at 5 am I checked the store and it was a DISASTER, this is what happened:

- Some products had more than 15% discount (this was impossible, since 15% was the highest discount that I was offering)
- Most products didn’t show the regular price next to the discounted price, only the discounted price
- The SALE banner was missing in a lot of products
- Products that already were discounted and in a collection I didn’t apply a discount were discounted as well…

Bold was manually undoing the job that took me HOURS. Some guy was in my store reverting my work. Someone went into my store, without my permission and started modifying the prices for each product only to show the regular price. Did I ask them to do that? No, I did not! How dare you go into my store and change things around without my consent?

I reached out AGAIN to try to understand what was going on, you Bold's customer service confirmed that someone on their team was manually reverting all my sale prices to my regular prices (again: who authorized that?).

I revoked Bold’s access to my store and contacted them again to see why there were doing something so senseless, negligent and completely disrespectful, super unprofessional… HOW DARE YOU?

Then, I had to go again and start putting half of my store on sale because Bold undid my work without my consent or my permission.

At 2pm my nightmare was over.

Bold had me going crazy from 5am to 2pm, that’s 7 hours of my life wasted because of an app that doesn’t work, customer service that is incapable of doing what is asked of them and senseless and negligent behaviour. I had to postpone my Black Month sale all because of this… all ruined, all my planing and effort just disappeared.

DON'T USE THIS APP OR ANY APP BY BOLD EVER.

Bangili
Costa Rica
3 dagar användning av appen
31 augusti 2016

Great App, do what it supposed to do. Technical support is very helpful, solved all problem i have. Excellent Work !!! Highly recommended App with strong support team.

Golden Lotus Antiques
USA
3 dagar användning av appen
16 augusti 2017

The Bold Commerce support team is great! Brendin was very helpful in solving my issue in a fast and effective manner. Thank you!

Marklin Candle Design
USA
2 dagar användning av appen
13 november 2020

I'm only 2 days into my free trial but so far so good and will most likely stay on for the paid subscription :) The app was quick to install and pretty easy to follow to setup discounts. I did experience trouble with the styling of the discount once displayed on my website (such as changing colour of the sale price and the crossing out of original price was not working on initial setup) Once I managed to get a hold of someone to help me via Live Chat this support from Harpreet and Navjot was 5 star but I'm only giving 4 star rating overall as I am located in Australia and emailing through asking to help prior to the live chat was not fast enough. I had to stay up until 3.30am (Australian time) to have the issue resolved over Live Chat so the time difference is definitely a barrier if you need support. Definitely excited to see how this app works during my upcoming BFCM sales.

HER Empire
Australien
En dag användning av appen
BOLD svarade 16 november 2020

Thank you so much for your review! So happy to hear that our team was able to help with those small fixes. We really appreciate the feedback regarding support hours for Australian time zones what we can do to better accommodate. Wishing you all the best on your BFCM sales!

22 februari 2021

very soon to describe the service
I did it recently
let's see how everything works this month, then I'll make the right observations

Stile di Strada
Storbritannien
2 dagar användning av appen
BOLD svarade 22 februari 2021

Thank you for your review. We are so excited for you to try our app!