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The Product Discount app by BOLD is wonderful addition to my on-line shop, paperandpearl.com! I really needed the ability to apply deposits like 50% of a custom order upon order receipt, with the balance to applied upon proof approval and Product Discount allows me to do this! I was also very interested in being able to run BOGO offers, like a BOGO50% offer to increase the basket size and offer a discount on some goods in my shop, and the Product Discount app allows me to do. I'm very please and would recommend the app for special offers now currently available via Shopify!!
Support team are awesome, BOGO deals run well. Overall top experience
Had some teething problems trying to set up the countdown clock but was resolved in the end. Great comms and Abhijit responded very quickly to emails
Thanks a lot for the review! We're glad our support gurus were able to help resolve your issue. By the way, your lashes are gorgeous! Please let us know if you need any further assistance. :-)
Very disappointed, I have had a deleted sale stuck on many products for nearly a week. Fast but ineffective customer service.
Very easy to update pricing and promotions.
We like the addition from prior versions of the new countdown clock.
This company is TERRIBLE. Their own apps don't work with each other. They update one and it breaks the others, STEER CLEAR! My site has been affected by their adjustments for over a week, and support is VERY slow to respond or to fix the problem.
I haven't started using it yet but it appears it won't finish installing until I leave a review. I will update this once I have used the app.
2020-12-04 - UPDATE: This app hasn't worked properly on my store since 16/11/2020 but now (fingers crossed) it does! I was getting very frustrated as I totally missed the Black Friday sales because of it, however Laurel has managed to get it sorted. Laurel demonstrated excellent customer service! : ) I had used this app over a year ago on another theme and had no issues what-so-ever and loved scheduling sales. It really was a time saver.
Hi there! Reviews are a completely optional way to provide feedback once you're more familiar with the app. For some more assistance with installing the app you can checkout our this article from our help center or select contact us and out team would be happy to help! https://support.boldcommerce.com/hc/en-us/articles/360044346052-Bold-Discounts-Code-Install-Instructions
Their install links and instructions are garbage. It shows the app as not installed by a default banner even when it's installed, then once you dismiss it, you realize it's just a marketing banner to get you to pay for the install. The install links don't take you to the actual install page, and then it's spread between different links rather than simple step by step instructions like most other Developers. Jacked up my website and doesn't work, it shows as very simple code copy and pasting, but obviously there's more than it, and since everything is all over the place, who knows if I missed a step. Support says they'll probably get around to helping fix it in 2-3 days. Longest I've ever had to wait for support. Makes me appreciate other developers by far...
Excellent App Very simple and Easy to use
I love that you can pick and choose what to apply discounts to since shopify won't all the exclude things from discount codes. If you have a lot of items in your shop it does take a while to update them all. My other con is if you have new items you add after you create the coupon even if you have it applied to the entire site it won't auto add those new items. You have to re-sync the sale which again can be time consuming. I have also had issues with the timing of things not working right. I don't use the app as much as I should as it does have some great features! With it being a one time fee I do feel it's worth it for sure!