BOLD Discounts ‑ Flash Sales

Aweful customer service...stuck for now 3 days with no help. Already paid for the install and sent multiple messages but no one cares to even respond. I had marketing campaign planned but can't even run the promotions have to push everything back. I would not suggest this app purely based on poor customer service.

Discounts are completely off. I ask for 40% off one, app applies it twice!

I just watched 2 sales slip through as my discount was having issues mid promotion. No sense of urgency with help support live chat....2-3 days for a "specialist". I used to love Bold, and have many of their apps. However, based on this experience I'll be deleting them.

Also of note, production options does not work with product discount showing the real time pricing change. I was told I would have to pay for customization which is silly.

So, Bold COST me money, therefore, 1 star review. They lose all of my trust based on this.

Don't waste your money with this app. I wish I hadn't. It doesn't work like they say it will and it's nearly impossible to get help once it's paid for and installed. Many of my items were discounted more than I put in, and right now I set the time for a sale to start incorrectly and it will not let me turn it off or change it no matter what I do. NOT HAPPY with this app & strongly suggest that others DO NOT BUY IT!!!!!!!

Painfully slow to update the prices. Dashboard and back end system is unnecessarily cluttered and confusing. Feel like an absolute sucker for paying $99.00 for this. I mean it'll do the trick for nixing discount codes, but if you're going to charge $100 bucks it should look like a $100.

Decided to jump in and buy this app after using several other bold apps and being pretty happy with the outcome. First of all, after charging me $99, they then require an additional fee to install the code for the app to even work. After paying this fee it took about 48 hours for them to supposedly install the code and tell me everything was ready to go, and I would have to turn on the theme. However, when i turned on said theme, there was code all over my product pages. So I contacted them to fix it, and had to go through a bunch of hoops just to get the issue resolved. Mind you this is the 24th of nov. and black friday is about to happen. Sure enough, all black friday and cyber monday my abandoned carts were through the roof. Why? So I do a test purchase and wouldnt you know it, code all over my checkout and it says bold all over it. Thanks bold for killing my best shopping season of the year. No app is worth the ridiculous headache this has caused my business. Did i mention I have contacted them 3 times about this now and still I have code all over my checkout and no idea how to fix it? If you are going to charge extra to install the code necessary for this app to work. You would think it would be done right. Frustrated as all get out!!!

Worst experience ever! The apps stopped working and generated damage on my website, then they sent a message saying that they had a problem and would probably display the wrong prices for the customers.

Please avoid Bold - all of the apps. See my review about Upsell - you will spend countless hours on support getting bogus information and they can't even get the app to work. I've had problems with Product Options obliterating my Shopify variants - unfortunately, it was working fine and then one day it screwed up my variants. I had no idea - here's the problem - it may work one day, but tomorrow who knows? Who has time to continuously check this? Who has time to spend on support, doing one thing and then being told the next day that's not right. AVOID THEM.

Extremely disappointed in the set up at this point. Paid $30 to have them install the code for Clock and sales icon and still not working. Four other apps got disconnected or stopped working after giving them access. App support is trying to get me to make changes now. Would not recommend this app at this time. Was so looking forward to getting this and other bold apps up and running, now I don’t see using any of their apps at all. SMH!!! So much for having them install to save the aggrevation.

Although they say free for 60 days. In reality, they charge you as soon as they have the opportunity to do so.