Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

May 14, 2018

Hats off to the team at Bold for your quick response to my crisis! I sent in a request late Friday night and everything was back up and running by Saturday. I use several of their apps and they are well supported! www.dancewearcorner.com runs way better with Bold!

Mustlovedance
United States
About 4 years using the app
November 22, 2019

Working on a logo offer that works with pop up carts like PayPal. Sukh helped me great! I am having the team work on my site now.

Thrashin Supply
United States
Almost 4 years using the app
BOLD replied November 25, 2019

Hello there! Thanks so much for the review; we're happy to hear that Sukh was able to assist you with getting your logo offer working properly. We're glad our specialists were able to help you out!

Please let us know if we can assist with anything else.

December 14, 2018

I used this app for our Black Friday sale and will be using it again for Boxing Day. Super user friendly app, and any issues I came across I simply reached out to their amazing customer service team - in particular Parminder was great to work with and so helpful! :)

BRUNETTE The Label
Canada
Almost 4 years using the app
February 6, 2017

Great Customer Support, looking forward to using more of your apps.

Jemnutbutters
United States
Almost 4 years using the app
Edited May 18, 2017

I just opened this for profit store on Feb 15, 2017 as a way of generating funds that can be used for political action to end the trade in lions, tigers, bobcats, and other exotic felines as pets, props and for their parts. Every day I change the Product Discount item to a different cat themed gift or article of cat print apparel so that there is always a reason for shoppers to return to the store. Since I pay all of the costs of this store out of my own pocket, rather than sanctuary funds, I can then donate all of the profits to the work that will end the abuse, without violating any non profit limitations on political spending. I don't pay myself, or anyone else from this store's income. It all goes into the mission of ending the trade.

Thanks to Bold's Product Discount app and Loyalty Points app, I am seeing sales of about $200.00 a day with 50% margins. Big Cat Rescue has a non profit Shopify store at BigCatRescue.biz, but I've never been the one who ran that store. Creating my shop at CatRescue.biz was a way of trying out different apps and strategies, without breaking anything in our primary store. As I see what works and what doesn't, I can then implement them at BigCatRescue.biz where those funds are spent caring for the 70 plus big cats we've rescued.

The people at Bold are its best asset. As the CEO of Big Cat Rescue for the past 25 years, I am all about taking action and was very happy with how quickly Bold installed the apps for me and how responsive they are to questions. Better yet, they give you the tools up front, if you are the DIY kind, to make the most of your apps right at the moment of purchase. I wish all businesses were run this well.

Catrescue
United States
Almost 4 years using the app
May 29, 2014

Super easy to use, and works exactly as advertised. Support forum is a great source for walk throughs!

Angler's Bay Clothing & Apparel
United States
Almost 4 years using the app
August 7, 2014

Great App. I would definitely like to recommend this to my friends.

Pink Ruby
Australia
Almost 4 years using the app
November 7, 2018

Like always, great app but awesome support. Bold Commerce really knows how to deliver a good service. Very fast response.

Do it Center Online
Panama
Almost 4 years using the app
October 27, 2016

The Bold team was awesome to work with. I purchased their app with limited time before I was going to start a sale and was pressed to get the tags and clock setup. I spoke with Graeme who was very helpful in getting me in touch with Marty who knocked out our request within and hour or two. Very impressed and excited to begin using this app. Thanks again.

Panoply Clothing Co
United States
Almost 4 years using the app
March 23, 2016

Nice app. Much convenient for customer compared to coupon discount. The only function i wish it has is to add sales icon only to a specific discount group.

Hwaink
United States
Almost 4 years using the app