Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

October 25, 2023

Honestly this is one of the most useful app that we use. Once the items are selected they go back to regular price after the sale is up. It used to take us hours to discount and reprice the items that were put on sale. It is also a wonderful app when it comes to run the BFCM sales as they can be pre selected and scheduled and they end on a specific time. We run deals every Wed using this tool. A must have.

Beadsofcambay.com
United States
Almost 3 years using the app
BOLD replied November 17, 2023

We are just over the moon to read your review. Words like your truly motivate us to keep improving! Thanks so much for your kind review, and thanks for choosing Bold!

November 2, 2023

I have thousands of products on my store. A few times a year, we have large discount sales that apply to specific products/collections. Bold Discounts makes this possible with ease.

The only reason that this isn't a 5/5 star for me is that sometimes, when the sale ends, a handful of products still keep their sale price for some reason. It never fails to apply the sale though, which is the important aspect of the app.

AV Figures
United States
Over 5 years using the app
BOLD replied November 17, 2023

Thank you so much for taking the time to write in, we are so glad to hear you are able to create the specific sales you need. If you ever need our help with an issue, we are always standing by! Our team is here for you. Thanks for choosing Bold!

October 26, 2023

Bold makes it painless to schedule discounts. We've used this app for 18 months and have seen a huge reduction in time spent organizing and rolling out incremental key sale periods.

We've never had an issue, so I can't speak to the customer service, but that's a good thing! Definitely recommend this app if you're looking for a way to automate your discount scheduling.

Blazer For Men
Canada
11 months using the app
BOLD replied November 17, 2023

Thanks for your wonderful review! It truly makes our day - and if you ever need us, we'll make sure are happy with our helpful support team! All the best in your upcoming sales! Cheers, thanks for choosing Bold!

November 7, 2023

Awesome app!! A huge time saver, especially around the holiday shopping season!

Franne Golde
United States
Over 3 years using the app
BOLD replied November 22, 2023

Thanks for the lovely review! We are glad to hear that Bold Discounts is helping you save some valuable time. Thanks for choosing Bold!

September 22, 2023

Have been using Bold Discounts for about 4 years now, and it is very easy and straight forward to use. I have had excellent customer service when I crashed my site accidentally, and the team told me how to rectify the problem right away as far as their app was concerned. I have not had any issues since that fateful day.

Here's what happened, and it was completely my fault: I had products listed at sale prices on my site, and then I tried to overlay another sale through the app without setting the prices to the full retail price first. This created a loop that spiraled out of control. So, make SURE that any products marked as discounted are not included in your Bold Discount sales. It's pretty fool proof, because the app SHOWS YOU which products are on sale.

Since then, I NEVER overlay sales on discounted products (again, the app shows you if it is already discounted), and I pay for a back up service for my site (I use Rewind Backups).

I bought the app for a flat fee so I don't pay monthly. I hope that Bold Discounts will do this again because monthly fees can be bothersome to me (I like the pay now and forget about it model).

Yarn Loop
United States
Almost 7 years using the app
BOLD replied October 2, 2023

Thanks so much for your kind review! Our team is always happy to help. We are glad to hear they were able to get you back on track that fateful day! Thanks for choosing Bold!

November 14, 2023

Great App easy to use, we use it for all big sales using collections

PYRA ELEMENTS
Australia
About 1 year using the app
BOLD replied November 22, 2023

Thanks for leaving a review. Bold Discounts is certainly a great application to use for placing your collections on a sale. Thanks for choosing Bold!

October 26, 2023

Great app that's easy to use, allowing us to set specific discounts for different product groups.

Barc London
United Kingdom
Almost 4 years using the app
BOLD replied November 17, 2023

Thanks so much for taking the time to review Bold Discounts. We are so glad to hear we play a part in your stores success! Cheers!

September 21, 2023

Excellent App which allows us to switch discounts (offers) on and off large numbers of selected products in groups without having to use spreadsheets or import and export. As others have commented could be improved with a sort and search function for the list of discounts created, to make it easier to find and organise the list. Functionality is great though.

haus®
United Kingdom
About 11 years using the app
BOLD replied October 2, 2023

Thanks so much for taking the time to write in with your positive review. Your feedback is extremely important to us and we are pleased to hear you are enjoying the app. Thanks for choosing Bold!

November 14, 2023

I needed help with the app. Chintak helped me sort it out quickly. Staff like him is what makes this app so great!

The Episodes Project
United Kingdom
About 1 month using the app
BOLD replied November 17, 2023

What a lovely review for our support specialist Chintak. We are so glad to hear of the great service he provided right when you needed it. We will be sure to pass along your kind words! Thanks for choosing Bold!

Edited November 30, 2023

Update: Let me explain to you I am not putting your app or allowing you permission to my store as I did research on your company and trusted your app. I set up the app set the sale to start at 12:01 am est on Black Friday. It took a long time to turn on all products after 45 min it was finally done. Worked great all day. Then a customer reaches out to me to let me know there is no sale on my website at 6pm est (6 Hours before the sale was set to end) So i looked into it and your app had already turned off the discount/sale I have set for 11:59pm est the same day. A few minutes later I received an order that should have charged the customer $36.99 and sold the item for $9.00. The regular or original price after your sale went off I have $9.00 in the store after researching I found several more. I don't use any other discount services so this was all on your app. Bever in 7 years have I ever had this happen.
Your app was working awesomely then 3/4 through the day on Black Friday it cancelled my ongoing sale for the day did not return all prices back to normal. Customer were paying 1/5 of the price is how I caught it. This is crazy.

Coastal Gifts Inc
United States
About 20 hours using the app
BOLD replied November 30, 2023

We are incredibly sorry to hear about the problem you encountered during your sale. I can confirm our team has reached out to you to help. We take this very seriously and would love the opportunity to investigate the issue thoroughly. Thanks for writing in to let us know!