Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

Edited November 25, 2020

WHAT IN THE ACTUAL FCK? I HAD MY ENTIRE BLACK FRIDAY SALE SET UP WITH THIS APP FOR THREE SHOPIFY STORES. IT TOOK ME THE PAST 2 WEEKS TO SET UP MY SALES PERFECTLY AND DISCOUNT ALL OF MY ITEMS. TELL ME WHY, TWO DAYS BEFORE BLACK FRIDAY THEY CHANGE THE ENTIRE APP??? NOW THE ORIGINAL PRICE DOESN'T SHOW? ALL OF MY DISCOUNTS I CREATED ARE GONE? I NEED TO START OVER, TWO DAYS BEFORE THE SALE?????? ARE YOU SERIOUS?????

Broken Promises Co
United States
8 months using the app
April 23, 2018

I just watched 2 sales slip through as my discount was having issues mid promotion. No sense of urgency with help support live chat....2-3 days for a "specialist". I used to love Bold, and have many of their apps. However, based on this experience I'll be deleting them.

Also of note, production options does not work with product discount showing the real time pricing change. I was told I would have to pay for customization which is silly.

So, Bold COST me money, therefore, 1 star review. They lose all of my trust based on this.

Kuvacanvas
Canada
8 months using the app
December 10, 2016

Don't waste your money with this app. I wish I hadn't. It doesn't work like they say it will and it's nearly impossible to get help once it's paid for and installed. Many of my items were discounted more than I put in, and right now I set the time for a sale to start incorrectly and it will not let me turn it off or change it no matter what I do. NOT HAPPY with this app & strongly suggest that others DO NOT BUY IT!!!!!!!

Down Sunshine Lane
United States
6 months using the app
November 27, 2015

Painfully slow to update the prices. Dashboard and back end system is unnecessarily cluttered and confusing. Feel like an absolute sucker for paying $99.00 for this. I mean it'll do the trick for nixing discount codes, but if you're going to charge $100 bucks it should look like a $100.

Old Faithful Shop
Canada
5 months using the app
December 4, 2016

Decided to jump in and buy this app after using several other bold apps and being pretty happy with the outcome. First of all, after charging me $99, they then require an additional fee to install the code for the app to even work. After paying this fee it took about 48 hours for them to supposedly install the code and tell me everything was ready to go, and I would have to turn on the theme. However, when i turned on said theme, there was code all over my product pages. So I contacted them to fix it, and had to go through a bunch of hoops just to get the issue resolved. Mind you this is the 24th of nov. and black friday is about to happen. Sure enough, all black friday and cyber monday my abandoned carts were through the roof. Why? So I do a test purchase and wouldnt you know it, code all over my checkout and it says bold all over it. Thanks bold for killing my best shopping season of the year. No app is worth the ridiculous headache this has caused my business. Did i mention I have contacted them 3 times about this now and still I have code all over my checkout and no idea how to fix it? If you are going to charge extra to install the code necessary for this app to work. You would think it would be done right. Frustrated as all get out!!!

Your Connection Destination
United States
5 months using the app
October 31, 2017

Extremely disappointed in the set up at this point. Paid $30 to have them install the code for Clock and sales icon and still not working. Four other apps got disconnected or stopped working after giving them access. App support is trying to get me to make changes now. Would not recommend this app at this time. Was so looking forward to getting this and other bold apps up and running, now I don’t see using any of their apps at all. SMH!!! So much for having them install to save the aggrevation.

Thefighterinside
United States
2 months using the app
October 16, 2022

Worst experience ever! The apps stopped working and generated damage on my website, then they sent a message saying that they had a problem and would probably display the wrong prices for the customers.

ZEUS X1
United States
About 2 months using the app
BOLD replied October 17, 2022

Thank you for your feedback. We are so sorry for the experience you had. Our team is looking into the issues you have experienced. We thank you your patience. Please keep an eye out for further communication from our team.

August 10, 2020

Please avoid Bold - all of the apps. See my review about Upsell - you will spend countless hours on support getting bogus information and they can't even get the app to work. I've had problems with Product Options obliterating my Shopify variants - unfortunately, it was working fine and then one day it screwed up my variants. I had no idea - here's the problem - it may work one day, but tomorrow who knows? Who has time to continuously check this? Who has time to spend on support, doing one thing and then being told the next day that's not right. AVOID THEM.

Zelda's Song
United States
About 2 months using the app
November 6, 2017

Although they say free for 60 days. In reality, they charge you as soon as they have the opportunity to do so.

Frenzytrendy
Canada
About 2 months using the app
December 20, 2016

Suddenly app does NOT create any discount no more, and I get no assistance from Boldapps. Don't waste your money with it, when it works it's all perfect, but when it gets some issues, Boldapps will let you alone,

Vestimy
Italy
About 1 month using the app