Bold Discounts ‑ Flash Sales , 1,216 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.
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This app is a disaster! This is Holiday season & this app, instead of working properly, messed up my prices. I activated 30% discount in two collections. The app triggered 30% discounts in three collections, including a duplicate 30%. Thus some of the same products were discounted twice. How horrific!
I did switching on & off (wasted several hours) but the error didn't disappear. Given it's the peak season of the year, I'm so pissed off.
The price was increased.It usd to be $14.99.But now is ￥19.99.
The app is not working either.I can't find any customer service to solve this problem.
Thank you for your review, we really appreciate your feedback! Our support team would be happy to help you solve the issues you are experiencing, we've reached out via email.
BOLD use to be great, but they've changed their support, and it's now horrible, do not use, I wish they went back to how it use to be.
Thank you so much for your feedback. We appreciate all feedback as it helps us to improve our service. When our level of support falls short of our client's expectations, we take it very seriously. Our team has reached out in hopes of helping.
This product is one giant glitch, and does not work nearly as well as the old version. The old version was slow, but at least it changed the prices on the product in admin. This new version is a work around, i cant find half of my products in the search tool to add to each sale, and half the time it errors out, and they are charging $5 more per month for this. If i want the same function i had before, i have to upgrade to advanced which has a much higher monthly fee. i really want the old version back. DO NOT BUY THIS APP!!!
I've tried to like Bold Apps, I really have. And I'm not one to write a poor review without first trying to make an attempt to contact them numerous time. But there support has been completely non-existent. I've tried an app over a year ago and when I wrote to them just about a general inquiry, I never received a reply and since then found another app with much better response times. Last week I decided to give bold discounts a try and requested installation. It's been a week and once again I have tried contacting them and nothing. Supposed to have a 14 day trial, but cannot even use the app and now I'm down to 8 days left and still no way for the app to function on my site. If they are busy, I understand. But better communication would be best as to at least let me know if they received my request.
I would give it zero stars if I could. Very unclear instructions and when I went to stop and restart the sale it removed all items from my sale collection. Removed tags from my shopify site that it did not put there. Now having to manually enter over 1000 product tags. Nothing they can do. One of the biggest sale days of the year ruined.
Thank you for your feedback. We sincerely apologize for any frustration this may caused you. Thank you for bringing this to our attention, we are constantly working on making our apps better.
I bought this app for $99 and it worked once. I went to do some admittedly last minute discounts for this weekend and the app didn't work. Tried and tried but it didn't work. So I uninstalled it and tried to reinstall. Doesn't work unless I pay $99 again! What a rip off. Have had good experience in the past with Bold but wow. Charging me twice for an app that doesn't work. No thanks!
Beware!
Some of the discounts prepared for Black Friday were randomly not applied. It worked for some products but not others (in the same discount rule).
The products that it didn't work for did not have other discounts applied previously, the app just bugged out.
If you could rate nil stars then that is what I would have chosen. The App does not work correctly for a large number of discount items. Numerous products did not have the applicable discount applied even though the set-up was correct. This issue was identified on the 30th July and as at 16th August there has been no resolution. The costumer service was even worse. Despite numerous attempts to get an answer and being advised that I will be updated urgently, no feed back was provided. On the third day in a row of email an chatting, I received this response "We have a larger than normal volume right now and everything is taking longer than anticipated" which is a stock standard response. I would not recommend this app for its functionality or the service response to anyone! Very disappointed!
This app doesn't have the logic to apply discounts to individual Shopify variants. Instead, you're stuck applying a % discount or $ discount to ALL variants. I eventually stumble upon their support page where they say the work around is to create individual products to apply discounts to! That's ridiculous.
If you are integrating an app into Shopify, it better be able to WORK with Shopify.