Bold Discounts ‑ The Sale App , 1,209 reviews

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
November 23, 2020

Great support, great product! Was easy to install and they are quick to respond with any custom tweaks. Thanks so much to the entire team

rainandbow.com
United States
Time spent using app: About 2 years
BOLD replied November 24, 2020

Thank you kindly for your review. We are pleased that we were able to promptly assist you. Wishing you a smooth and successful Black Friday and Cyber Monday!

November 23, 2020

Incredible customer support form Laurel. Solved an issue, helped with some customization and when a thing was not possible, suggested another and helped so much.

FNX Brasil
Brazil
Time spent using app: Almost 2 years
BOLD replied November 23, 2020

Thank you so much for the review. We are so glad to hear that Laurel was able to offer you solutions and help with the customizations that you needed. Wishing you all the best with your discounts!

November 21, 2020

Best of the best Best of the best Best of the best Best of the best Best of the best Best of the best Best of the best Best of the best

Hola Amor Inc
United States
Time spent using app: 31 minutes
BOLD replied November 23, 2020

You are the best of the best! Thank you so much for the review!

November 21, 2020

Kelsey's customer service was amazing! She answered all of my questions quickly, thoroughly and in a friendly manner.

Amoda
Canada
Time spent using app: 8 days
BOLD replied November 23, 2020

Thank you so much for the review. We are so happy to hear that Kelsey was able to help answer any questions you had. Please feel free to reach out in the future!

November 20, 2020

I had an excellent support experience with Harpreet & Guri from the Bold team. Really stellar service! They kept me on chat with them until the issue was 100% resolved and tested. They truly saved the day. If there was a 6th star option I would have clicked that.

Inspirations Dancewear
Canada
Time spent using app: 5 days
BOLD replied November 23, 2020

Thank you so much for leaving such a great review. We are very happy to that Harpreet and Guri were able to help resolve any issues you were experiencing. Wishing you all the best with your BFCM sales!

November 20, 2020

I'm setting up a holiday BOGO sale with Bold Discount & Upsell. I had a few questions if I was setting up correctly. I live chatted with Challi and he was patient with all my questions and getting clarity. Thanks again Challi.

Made With Love Natural Skin Care
United States
Time spent using app: About 3 years
BOLD replied November 23, 2020

Thank you so much for your review. Thrilled to hear that Challi was able to answer any questions you had regarding your set up. Wishing you all the best with your discounts during this holiday season!

November 20, 2020

Easy and straight forward! So much better than the vanilla discount functionality with Shopify! GREAT for organizing BFCM deals!

Lovely Leaf Naturals
United States
Time spent using app: 12 days
November 17, 2020

Downloaded this app for the free trial. Realized it is very easy to input the discounts. I like it and will continue to use this app.

Quality Queen Boutique
United States
Time spent using app: 20 days
BOLD replied November 19, 2020

Thank you so much for the review. We are so happy to hear that you are enjoying the app and finding it easy to use!

Edited November 30, 2020

I'm just learning my way around, and am planning to have Bold manage my BFCM sale. The Bold team has been very prompt and helpful with my questions and requests. Kelsey in particular answered quite a few questions that were beginner questions, and I appreciate her patience with me! Looking forward to seeing how this works in real time soon! Update: the app worked great, and I had one question about the way payments were processing, and needed some technical support once my sale was already in progress. Challi was super helpful and got me prompt support, which I really appreciate! Bold support has been awesome!

WomanShopsWorld
United States
Time spent using app: Over 1 year
BOLD replied November 19, 2020

Thank you very much for your kind review. We are so happy that we were prompt and helpful, and that Kelsey was able to answer your questions! We are very excited to see the success of your BFCM sale!

November 15, 2020

Working really well so far. The real test will be Black Friday to Cyber Monday sale. However, I am confident it will deliver the goods.

Plunkett Pharmaceuticals
Australia
Time spent using app: 21 days
BOLD replied November 19, 2020

Thank you so much for the review and confidence in the app! Wishing you all the best on your BFCB sales. If any questions come up we do have extended support hours during those times, and would be more than happy to help.